260ci WIA Driver USB problem

Anonymous
2018-04-18T16:58:51+00:00

What is this?  Under device manager, Imaging Devices,  shows orange exclamation mark; tried to update but here is information under Properties: 

This device cannot start. (Code 10)

The specified request is not a valid operation for the target device.

Device ROOT\IMAGE\0001 was deleted.

Class Guid: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

I also tried troubleshooting under Hardware & Devices but problem is unresolved. Can I uninstall this?

Windows for home | Windows 10 | Devices and drivers

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DaveM121 936.3K Reputation points Independent Advisor
2018-04-18T18:11:29+00:00

Hi Winnie5560,

In Device Manager, right click that device and choose 'Disable' - don't uninstall it as Windows will just re-install it.

That should stop the popups you are getting !!

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  1. Anonymous
    2018-04-18T18:06:54+00:00

    Hi Dave,

    Everything is working well on my printer.  I checked Programs & Features and I can't find a Kyocera printer/scanner in the que.  The only issue is that I keep getting pop ups from Windows Defender Security Centre, Device Performance & Health, Device Driver message: "One or more devices may not be working properly. Run the Hardware Device Troubleshooter to try and resolve this."  After running the troubleshooter, the issue persists.  It's not a major issue, just annoying.

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  2. DaveM121 936.3K Reputation points Independent Advisor
    2018-04-18T18:00:46+00:00

    Hi Winnie, before doing anything, is everything on your PC ans Printer working as expected?

    If everything is working properly, then do nothing, since that is a Kyocera Printer driver, it is more than likely that Windows Update has made a mistake in installing that driver - leave well enough lone - it is not doing harm where it is !

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  3. Anonymous
    2018-04-18T17:56:58+00:00

    Hi Dave,

    I do not have a Kyocera printer/scanner; not sure if I ever had one!  I currently have a Canon Image Class printer/scanner.  Do you think it would be safe to uninstall this from Device Manager?

    Thanks.

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  4. Anonymous
    2018-04-18T17:34:53+00:00

    Hello Dave,

    Thanks for your prompt response.

    Here is the info:

    usb\vid_0482&pid_061d&mi_01

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