White bar covering top portion of Windows Explorer on Windows 10

Anonymous
2018-05-02T14:22:23+00:00

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-10-16T15:27:48+00:00

hi guys,

i have the same problems, and right now it fixed.

this is what i do :

  1. go to NVIDIA Control Panel (right click on windows screen)
  2. go to display - change resolution
  3. change the screen resolution to any resolution(for both screen)
  4. apply and then change again into any resolution that you want.

im not sure with the problems, but when i do the step above it fixed mine.

cheers

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Anonymous
2018-11-08T10:36:43+00:00

Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

  • Right click desktop,
  • Go to Intel HD Graphics settings
  • Select Display
  • Then choose the option Scale Full Screen.
  • Make sure the option Override Application Settings has the checkbox marked.

(big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

Have a great day !

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  1. Anonymous
    2018-10-02T06:10:11+00:00

    Hi Dana (or others ofc.),

    If you have a screenshot of the screen issue, can you post it on my technet post?

    Because a Microsoft moderator is replying in that ticket

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  2. Anonymous
    2018-10-01T13:40:26+00:00

    I received a report of this happening on mo colleague's gaming machine at home, and of course it is still regularly occurring to our business users.   Has anyone found an actual solution yet?  The latest builds of Windows 10 are still not correcting this issue. 

    Since the computer that has the issue most frequently is on a domain, my support options are severely limited.  We do not have a support plan I can open an incident against, and since the cost of per incident support is the same as a new computer, we went the new computer route.  

    I was able to get a Microsoft rep to remove in and see the issue first hand, but they could not escalate the call.  If anyone from MS is reviewing, I can provide a ticket number so you can see it yourself.

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  3. Anonymous
    2018-09-11T15:05:29+00:00

    Hi Caseum

    Thanks for the links, it's impressive you are getting a response, even if it's not making much progress I am getting nothing on the tickets I've opend with them so far.

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