Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

Was this answer helpful?

400+ people found this answer helpful.
0 comments No comments

112 additional answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2021-06-11T10:37:36+00:00

    Same i did i was holding shift then clicked on power button then clicked on restart it restared my pc just shut down then it turn on back but nothing happened i cant open with my finger print and pin it says set up pin when i click it took me back to the very start screen

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-03-26T15:08:10+00:00

    I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

    Help

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-02-23T17:20:47+00:00

    No, resolved with complete reinstall. And disabling bitlocker. But still ms account management is nuts.

    Was this answer helpful?

    0 comments No comments