"System Restore failed to extract the file (...\OneDrive) from the restore point."

Anonymous
2018-07-12T16:47:23+00:00

Since updating to Windows 1803, system protection does not work.  Restore will not restore from the restore point created during the update.  Nor will it restore from any new restore point I create.  I get the message: 

System Restore did not complete successfully.  Your computer's system files and settings were not changed.

Details:

System Restore failed to extract the file (<the path on my system>\OneDrive) from the restore point.  An unspecified error occurred during the System Resotre. (0x8007018b)"

This is the same result if I attempt to restore to the point that the Windows 1803 upgrade occurred.  And if I attempt to restore to a point I created immediately after the upgrade.  And if I attempt to restore to a point created immediately before I attempt to restore to it.  In other words.  It is not possible for me to create a restore point and restore to it.

On the rare occasions when I attempted a restore in the past, it worked okay.

I tried this on another machine also recently updated to Windows 1803.  The restore point creation then restoration worked correctly.  The only obvious difference between the two is that the machine on which the restore worked had only a C:\ drive.  The machine on which the restore fails uses a restore point that covers two drives and the OneDrive file that cannot be recovered is on the non-C: drive.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-11-05T20:37:47+00:00

    Thanks for the reply....I have the Office 365 E3 plan which includes 1TBave Business Onedrive.  I have initiated a ticket just a few moments ago and was told this was not a Sharepoint OneDrive issue, it belongs to MS.  Ok....they were prompt and called me immediately and is offering to connect to my pc and help me troubleshoot so I will give them an A for effort so far.

    I wish MS would concentrate on building quality software instead of quality spyware.  Are they trying to drive customers to Open Source?  

    Sorry,  off topic

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  2. Anonymous
    2020-11-05T19:39:01+00:00

    The reason i have heard is that this will happen if a restore point is created in the same time as OneDrive is syncing data. At least this was the answer given to me. So the advice was not to run any OneDrive syncs during restore point creation. But I’m not sure or convinced if this is the whole truth behind this....

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  3. Anonymous
    2020-10-08T21:42:56+00:00

    Same problem except mine is icloud instead of onedrive.  Exact same error msg (just icloud) Going to try the safe mode, thank you for the clear instructions.  Yes also surprised to sit through 61 replies and no word from a microsoft tech.                                                      Update:    No dice, took 3 tries to get into safemode with prompt (used F6 instead of F4)  Ran restore fine took 20 minutes or so, and then got the exact same error.  Only difference from the restores while logged in was the restore point to pick was Oct 4 instead of the 5th, so I had hope....If I put in a message of curses maybe ms will notice this post and answer any of us :).

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