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i can only scan once before My scan software locks and i then have to cycle the scanner off/on and restart my scan software for the next scan. This problem affects all my Epson devices that scan. I tried reinstalling manufacturers software.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Excuse me, but the question regarded the scanner freezing after each scan, necessitating a complete reboot each time, in Windows 10 . Not surprisingly, both Microsoft and Epson give us the run-around that leads farther and farther away from a solution.
Sorry to say your response is no better as regards the scanner problem.
No one seems to know the fix, but given Microsoft's world-domination ambitions, it doesn't surprise me.
Many thanks, Trevor. This actually worked! I also confirmed that you have to revert back to Windows XP for this to fix the problem (Vista compatibility hangs, as well). Thanks for sharing this invaluable workaround.
I had the same problem with Win 10 v. 1803 (build 17134.345) and an Epson V370 Photo scanner installed 2018/9/3 using the included CD: it would make only one scan then would RQR restart to make one more. Tried authorizing "run as administrator" at:
>the homepage shortcut,
>the taskbar shortcut,
>the Win 10 START program list shortcut "Epson Scan", and
>that shortcut's file location (under the Shortcut tab/Advanced button), which didn't have the entry even though it had previously been entered via that shortcut "Epson Scan"
That might be overkill, but it has worked so far.
Epson have posted a patch for this at https://www.epson.co.uk/viewcon/corporatesite/products/mainunits/faq/8654/2784
Thank you Claire! This patch isn't included in the Epson Auto-Updater software yet, at least for my model (WF-3520). Also, even though it's the UK site, it worked for my US model. FYI, it also does not give any confirmation dialog when the patch is complete.
I can confirm your observations, and that the patch has solved the problem for me with the Epson Stylus SX235W being controlled from Win10 Pro v1803 b17134.345.
Epson have posted a patch for this at https://www.epson.co.uk/viewcon/corporatesite/products/mainunits/faq/8654/2784
Thank you Claire! This patch isn't included in the Epson Auto-Updater software yet, at least for my model (WF-3520). Also, even though it's the UK site, it worked for my US model. FYI, it also does not give any confirmation dialog when the patch is complete.
