Device Census Stopped Working Problem

Anonymous
2018-06-22T23:16:47+00:00

I have recently noticed when viewing my reliability monitor that every day around the same time 3 am - 4 am, windows shows that a program called "devicecensus.exe" has stopped working and notes it as a "critical event". My question is should I be worried about this and if so what are the potential fixes? Also is this application an integral part of Windows and if I delete it from System32 will it have an effect on my PC in any shape or form?

Thanks in advance for the responses and here are some of the error details if it helps:

Problem signature

Problem Event Name: APPCRASH

Application Name: devicecensus.exe

Application Version: 10.0.17134.1

Application Timestamp: 79a09a4b

Fault Module Name: WaaSAssessment.dll

Fault Module Version: 10.0.17134.1

Fault Module Timestamp: b7ab6594

Exception Code: c0000005

Exception Offset: 0000000000008ee5

OS Version: 10.0.17134.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 91f2

Additional Information 2: 91f294f44a03f9fda838805399465eda

Additional Information 3: ada5

Additional Information 4: ada50e612b0ea4dc151ec1a740a42603

Files that help describe the problem

WERInternalMetadata.xml

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-08-04T18:46:42+00:00

    On my HP laptop, the problem has disappeared. It is rather newer than my other devices, as it has a 4th-gen Intel Core i5 CPU. Also, on my company system, which is an ancient Core 2 Duo system, the crash does not happen.

    But on my main desktop, which has a 3rd-gen Intel Core i7: I reset Windows 10 twice, and then nuked and reinstalled Windows with Microsoft Media Creator, but even on that naked copy of Windows 10 build 17134.191 (nothing installed, not even drivers), the problem can be reproduced as soon as Windows touches Internet. (It can be indefinitely postponed by disabling Internet connection.) It even occurs in Safe Mode.

    Clearly, the problem is not caused by Windows edition, FODs, apps, third-party drivers or account type (Microsoft vs. local).

    Thanks for the in depth troubleshooting and findings on this; going to test a post results.

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  2. Anonymous
    2018-08-04T06:21:06+00:00

    On my HP laptop, the problem has disappeared. It is rather newer than my other devices, as it has a 4th-gen Intel Core i5 CPU. Also, on my company system, which is an ancient Core 2 Duo system, the crash does not happen.

    But on my main desktop, which has a 3rd-gen Intel Core i7: I reset Windows 10 twice, and then nuked and reinstalled Windows with Microsoft Media Creator, but even on that naked copy of Windows 10 build 17134.191 (nothing installed, not even drivers), the problem can be reproduced as soon as Windows touches Internet. (It can be indefinitely postponed by disabling Internet connection.) It even occurs in Safe Mode.

    Clearly, the problem is not caused by Windows edition, FODs, apps, third-party drivers or account type (Microsoft vs. local).

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  3. Anonymous
    2018-08-02T18:54:31+00:00

    There is a problem with the little information that Microsoft provides about how its systems work. In my case, my hardware was already 9 years old and the memory driver seemed to be failing. This caused system reboots that curiously occurred when the computer was alone and probably about to suspend on its own.

    This became fully apparent when I started testing the RAM memory with MEMTEST 5.01. Then one of the 64-bit channels of the controller failed completely and failed to recognize the inserted memory. In my case I had 16 GB of RAM configured in 4 DDR3 modules at 1600 Mhz and the two corresponding to channel A stopped working passing the configuration from dual channel (128 bits) to single channel (64 bits).

    In any case, I haven't seen a clean run of Windows for a long time (no errors in the Windows event viewer). I am currently testing a new computer with a Gigabyte GA-Z270-Gamming K3 motherboard, Intel I7 7700K processor, two 8GB DDR4 2400 Mhz RAM modules, NVidia GTX 950 Graphics Card, Intel Optane 32GB Module, Samsung 850 EVO SSD and a Western Digital 2TB mechanical hard drive. The installation of the operating system has been done from zero and the system has been giving errors from the beginning, including blue screens of death when I try to suspend it. and 0xC00000000005 type errors with the Apple iCloud application, specifically, the ApplePhotoStreamsDownloader.exe photo download module, version: 69.0.0.74.

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  4. Anonymous
    2018-07-31T09:19:11+00:00

    BY now Microsoft should have sufficient devicecensus.exe crash reports to be able to do some analysis.  Microsoft, what's the common factor in all this?  Is it hardware or software related?  Why is this problem not a recognised Windows update issue?

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  5. Anonymous
    2018-07-25T12:10:57+00:00

    Why this problem is not listed in the known issues section on windows 10 update site?

    PS: the problem persists to current build KB4340917 (17134.191)

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