Windows 10 missing first keystrokes from Microsoft Designer Bluetooth Keyboard after Fall Creators' Update

Anonymous
2017-12-02T19:37:50+00:00

After updating to the Fall Creators' Update, Windows misses the first several keystrokes from my Microsoft Designer Bluetooth Keyboard. This occurs when after rebooting, first logging in or simply after the keyboard has been idle for a bit.  The problem happens not only in Windows, but in all applications, too.

I have replaced the keyboard batteries and the problem persists.

I have tried another identical keyboard and the problem persists with that keyboard, too.

I have checked for driver updates, but Device Manager indicates that I have the latest drivers.

The problem did not happen before updating to the Fall Creators' Update.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-17T06:41:35+00:00

    Hi David,

    For more information on how to send a feedback to Microsoft with the Feedback Hub app, click this link.

    Don't hesitate to get back to us if you have other concerns.

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  2. Anonymous
    2017-12-13T19:47:43+00:00

    I have tried to use the "Feedback Hub". Unfortunately I was unable to follow your instructions as the flow through the hub was almost entirely different. I did discover it was not possible to trace anything remotely like the BT keyboard problem introduced by Windows Update - so not able to add anything. The Hub experience was completely confusing (probably exactly what MS want) so I won't be wasting any more time with it.

    Perhaps MS would respond using this forum - at least you can search and find the issue here...

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  3. Anonymous
    2017-12-13T18:56:14+00:00

    For those following this thread who've reported sluggishness problems with the Microsoft Designer Bluetooth Mouse, I've created a problem report on the Feedback Hub for that, too.

    Please follow the link to upvote this problem report, as well.

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  4. Anonymous
    2017-12-13T03:45:44+00:00

    Hi Dan,

    If the issue persists even after re-installing and updating the Bluetooth keyboard's driver, we encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

    For more information on Feedback Hub, see our support article(link: https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app).

    In order to submit new feedback, please follow these steps:

    1. On a Windows 10 device, search for “Feedback Hub” in Cortana search, then launch the app.
    2. Navigate to Feedback in the left menu, then press + Add new feedback.
    3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
    4. Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you’re done.
    5. Once you’ve completed the form and monitoring, click Submit.
    6. Click Continue using Feedback Hub.
    7. Click My feedback at the top, then find the item you submitted (it may take a while to appear).
    8. Open the item you submitted, then click Share.
    9. Click Copy link, then paste the link here in your response (it will look like https://aka.ms/ link>).

    If you have other concerns, don't hesitate to get back to us.

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  5. Anonymous
    2017-12-12T22:26:48+00:00

    I am having the same irritating issues, both at home with a Surface Book and at work with a Dell Precision, both use Microsoft Bluetooth Designer Keyboards and Mouses and W10, both work fine with their built-in keyboards and both miss the first few keystrokes from the BT keyboards every time focus changes, or after a short delay. Both BT radios have been set to NOT disconnect. All drivers are up-to-date on both machines and both worked properly up until the Fall Updates from W10.

    It is difficult to see what can be to blame other than a defect introduced by MS so they need to fix as matter of urgency please.

    Thanks.

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