Issues Updating from 1703 to 1709

If that is the case, this is the reason why we recommended you to post this issue in the Feedback Hub. By posting this issue there, our Support Engineers can see your issue and examine it to determine if there is an error in the update. If you've already posted the issue in the Feedback Hub, it is best to share your submission here so that other community member can see it.

Please take note that the disk space  is not the cause of the issue. If the issue is with the disk space, Windows Update will produce a different error code and error message. The partitions in your hard disk is also not the problem because you're able to install Windows 10 in a new partition. The issue that you're encountering with the update is already in the code of Windows 10 and the only one that can decipher the codes are the developers. This is why it is best to replace the whole system files of Windows 10 to resolve the issue.

Best regards.

Hi AO,

         The problem here is could be and possibly, I am an engineer by training with a background in material testing.  There are no IFs or MAYBEs in a specification for an engineering part.

          I get the feeling that Microsoft plonk in a piece of code someone thinks should work and testing limited to a clean install enviorment.  I know it is not possible to test each upgrade against every possible variance in software installation but when it comes to drivers I would at least expect a specific report relating to that failure, or any other failure.  But that is not the case, no request for the logs or driver list.   Do you realise that I spent 9 hours playing with changes of the WiFi Card and rerunning the update simply on a maybe!  THIS IS BUMBLING ABOUT LOOKING FOR A POSSIBLE CAUSE AND NOT AN ANALITICAL APPROACH and that is what is wrong, you never get to prove the problem and make allowance for next time.

          I note the size of the install has been reduced slightly, what I also do not understand is the fact that used once UPDATE files are retained without a requested need (ie. for another PC).    MY CLEAN INSTALL ON A NEWLY MADE PARTITION PRODUCED FOR SPACE FROM OTHER PARTITIONS RESULTED IN 46GB OF OLD WINDOWS.

Was the problem I had just one of space for 1709 to store OLD WINDOWS  because I only had 50GB spare and the accumulation of OLD and the space for 1709 exceeded that?

Since you're able to install Windows 10 version 1709 on the new partition of your hard drive, there is a high possibility that your copy of Windows 10 version 1703 on the other partition has an issue. This error can be the reason why you're unable to update to version 1709 through Windows Update or in-place upgrade. This is the reason why we're recommending you to perform a clean install. Although performing a clean install will remove everything, it will also replace the system files of Windows 10 with a fresh copy. By doing this, it is less likely that you will encounter any issues updating in the future.

Regards.

No problem with the SSD as it was not mounted, sorry you have lost track but I was trying to install 1709 on the HDD with the DVD player in the slot I now use for the HDD.  The addition of the SSD has only been since, NOT DURING and fits in the DVD slot of my LAPTOP

MY LAPTOP NOW HAS 1709 LOADED AS CLEAN INSTALL, NO USB DEVICES AND DRIVERS RELATING AND NO SSD!

I now have the mammoth job of reinstalling everything, some 90 pieces of software  (not counting Microsoft V C++ etc) and setting them up as needed. Then there are all the drivers to check to see if they are the latest for the DELL components.   It will take me a month or more of my free time.  

MEANWHILE I AM STILL USING 1703 WITH ALL UPDATES STOPPED.     Microsoft should have taken on this problem rather than my being left in the ****.   Yes, you have tried to help but after 5 tries by Windows Help Desk I would have thought someone may just be sufficiently awake to recognise that there is something wrong with the approach by Help Desk to the problem. If sfc and dism are inadequate does Microsoft not have anything better to diagnose the problem!

We're glad that you're able to install the updated version of Windows 10. There may be an issue with the connection of your SSD to the motherboard and that is why your computer cannot recognize it. Please let us know if you're able to clone the updated version of Windows 10 to your SSD and if you're able to reload everything on to the latest version of Windows 10.

We hope to hear from you soon.