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I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...
Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE.
When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying:
Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):
ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf
When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.
Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Check for updates!!!
patch tuesday build 15254.313 is available.
This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:
This build includes all the improvements from KB4088782.
Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.
Finally fixed the bug, but I'm tired of waiting and bought a new phone (Android).
For people with enough time, I found a work around method to open a PDF in Outlook.
- install an external PDF reader, like Foxit, Adobe or any other
- in Outlook, open your e-mail, and press and hold 2 seconds on the PDF attachment
- choose SAVE
- Save the PDF e.g. in your Downloads folder (or Documents)
- Open the external PDF reader, and choose your PDF-file to open!
This works for me, on a windows10 phone, Lumia 650.
Better than the error ;)
But I hope Microsoft will come quickly with a fix, to open the PDF in Edge, with just one tap.
Adobe doesn't work. I'll try FOXIT.
Stay tuned for updates ;')
Hello Jaq,
Thank you for letting us know. You may encounter issues when trying to access PDF files on Microsoft Edge after the latest update on Windows 10 Mobile. We are aware of the issue and our developers are working to resolved it. Rest assured that there will be an update in an upcoming release. In the meantime, we suggest that you download and install any available PDF reader apps from the Store. Make sure that you download or save the PDF file to your phone so you can open it on the PDF reader app.
Let us know if you have any questions.
Thank you so much for this MASSIVE UPDATE :)
The ones I've tried to use can't access the pdf files on my phone. Either way, I can't tell my phone to use the app to open the file and the app doesn't have the preexisting pdf files 'in the app' in order for me to open them.
I'll try again. Thank you, Micheal Rey.
I would like to add that
- Adobe Reader opens files on the device without issues
- i cannot get links to pdfs to open in Adobe
- Edge starts showing the file but then shows an error page, i.e. The number of pages is shown properl for a short instant
I tried uploading/downloading Reader from both publishers (Adobe AND Microsoft), Micro gives a message saying that's it's been phased out for the Edge pathway; Adobe (via the store) sends me to the site and thinks my phone is a computer -- having me download a legit 32- or 64-bit 'file' to "update" my Adobe Reader software.
