Mouse Lag after Windows 10 Update 1709

Anonymous
2017-12-03T02:21:22+00:00

I updated my Dell Laptop today, (using AMD A6) after I update the system, there is a mouse lag on it. I disabled Cortana and also disable the feature of connecting people in the Taskbar, and tried to see if my touchpad driver is up to date, but I still have problems.My PC use Radeon Settings for managing the Video Driver. I tried that I saw on the Internet, but the problem is not solved. Is Anyone face the same problem?

[Moved from: Windows / Windows 10 / Performance & system failures]

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-30T02:07:41+00:00

    Yes, thank you!  I don't know who you are, but you saved my laptop from a hammer with this fix!!

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  2. Anonymous
    2018-01-30T00:59:26+00:00

    Excellent fix Jackson Chris! Thank you. My mouse was back to normal before I even had to restart the computer. My computer updated earlier today, and when it was done, I immediately noticed the lag. I scoured the net and found this thread, followed your instructions, and everything is as right as rain again.

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  3. Anonymous
    2018-01-27T03:31:59+00:00

    guys looks like disabling the radeon driver will sometimes cause problems......

    It works fine on my laptop but please use the newest solution, it's so much better and more secure

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  4. Anonymous
    2018-01-27T03:21:49+00:00

    Use this new solution, it's better and safer than disabling the radeon driver

    For anyone with A6-6310

    Please Don't get the latest AMD driver.  It still does not work!

    I found the previous version of the AMD drivers on their website, it does everything you wanted. 

    The good old link: 

    http://support.amd.com/en-us/download/apu/previous/detail?os=Windows+10+-+64&rev=17.2.1(best thing ever)

    Works at the following situations: I can't roll back to previous version of windows/I can't roll back to earlier version of my graphic card drive/I upgraded to windows 10 build 1709 and mouse lagged when I moved it 

    1. go to the link and download whatever version you want, they all work.
    2. run the downloaded file, just click on it
    3. do everything the driver installation process asked you
    4. done!

    Tip: when you installed it, please click costumed install if you don't want AMD problem report and AMD driver automated update in which are useless.

    Tip: For any other similar problems but with a slightly different product, please go to the below link to look for your driver, and do step 1 to 4

    http://support.amd.com/en-us/kb-articles/Pages/desktop-apu-drivers.aspx#a6

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  5. Anonymous
    2018-01-27T02:16:56+00:00

    When I disable the radeon driver, the laptop wont show any video without a blur.  Is this dell laptop garbage now?

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