Latest Windows update makes everything HUGE

Anonymous
2017-11-23T17:36:31+00:00

My husband's desktop (running Windows 10) downloaded and installed a major Windows update Nov. 22. After it did, his screen is huge. Icons, text, everything. I checked his resolution, icon size, text size and ease of access settings -- nothing out of place. Resolution is normal. Icon size is small. Text size is normal, all ease of access off. The screen zoom is 100%. If I system restore to before the update, it's fine. I tried to change the active hours to give myself a day to hunt down the answer today, but it updated again this morning, and the problem is back. We've restarted, powered off and did a hard restart, powered off and checked the monitor settings. It has to be a bug or a conflict with the new update, but I'm stumped. Anyone??

**Moved from: Windows / Windows 10 / Windows update, recovery, & backup**

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

71 answers

Sort by: Most helpful
  1. Anonymous
    2017-11-26T17:33:51+00:00

    Try this method.  It looks promising.

    Courtesy of KenW_3132’s modified

    1. Right click Start Menu
    2. Right click Device Manager
    3. Left click and Expand Display adapter

    3A. Right click on YOUR listed driver.

    1. Right Click  Update your Driver
    2. Left Click on Browse my computer for driver software
    3. Left Click on Let me pick from a list of available drivers on my computer
    4. Brings up a list of drivers I was looking for clicked on that and it installed the driver and all is working fine now.  Courtesy of KenW_3132

    https://answers.microsoft.com/en-us/windows/forum/windows_10-start-win_desk/screen-resolution-changed/7fa10a2e-ab15-4b3f-9611-90dd819eedaa?messageId=589978b3-8700-4eef-948c-e1e7812583ee&auth=1

    Wayne

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2017-11-24T20:23:03+00:00

    I was able to fix  (until windows does something else) by going into Settings-Display-Resolution, and changing the resolution to 1280X960.  It worked!  Happy again (for now)!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2017-11-24T02:15:40+00:00

    Letting mine update now. Then I'm going into settings/system/display/display adapter properties, and clicking off the toggle that says "Hide modes this monitor cannot display" and see if it will let me go back to 1920x1080.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2017-11-24T02:11:50+00:00

    YOU did it!!!!!!!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2017-11-24T01:33:53+00:00

    Uh-Oh, I just realized something. Before the update, it was on the recommended resolution of 1920x1020. After the update, the computer says the recommended resolution is 1024x768, and that's where it was. I don't think 1920x1020 was even a choice. This has got to be the issue. He has a 23" monitor.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments