Screen and Internet is Enlarged and Stretched Using Windows 10

Anonymous
2017-11-23T18:10:40+00:00

I have not used my computer in two days, and when I went to turn it on everything it's HUGE now!  Prior to today it has worked perfectly fine. I have checked all settings and resolution and nothing has been changed, it's all the way it should be.  I've even tried doing a system restore nothing is working!  HELP!!! PLEASE!!  I'm using Windows 10.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2017-11-25T03:22:35+00:00

    I'm seeing more failures than success in solving this display adapter resolution problem.  We may have to wait for MS to release a fix for this...but when...don't hold you breath.

    Some claimed success by accessing the virtual agent (Chat Bot) and then requesting a real human chat who then fixed the problem in 20 minutes.

    Others declare the opposite about the Virtual Agent Chat Bot and how it is worthless.  You must eventually request a real human chat if you use the Chat Bot.  The Chat Bot unto itself, is still in developmental stage.

    I had this display adapter resolution problem myself,  but was able to fix it by installing drivers for my AMD Radeon 6450 Display Adapter driver at the AMD Website HERE  and by manually downloading the driver.  You must scroll down rather far, to find it.

    But others have claimed this didn't work for them.  Seems as if it's different strokes for different folks.  Good luck to all.

    Regards,

    Wayne

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  2. Anonymous
    2017-11-25T03:05:49+00:00

    They appear grayed out until you hover over them....turning blue and functional.  See if this is so for you.  It is for me.

    Wayne

    It doesn't allow me to "Rollback". Maybe this is why I can't rollback....I DID find this.....

    The Roll Back Driver button is only available if a previous version of the driver was installed. If the current driver for the device is the only one that was ever installed on this computer, then the Roll Back Driver button is not enabled

    I'm NOT a techy person but what if I just disabled the ATI Radeon HD4200? What would it do to my computer?

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  3. Anonymous
    2017-11-25T02:50:10+00:00

    LJames,

    Have you tried rolling back to the previous driver?

    Right click Start Menu>Device Manager>Expand Display Adapter>Right click Your brand Display Adapter>Right Click Properties>Click Driver TAB>Rollback Driver>Answer Questions

    You may have to stop further updates to the AMD drivers after or you may be re-updated and bounced back to the same dysfunction.

    Wayne

    Wayne - when I tried this the Rollback Driver was grayed out.

    I tried hovering over them and it still didn't turn blue for me to select. It's not allowing me to "Rollback Driver".

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  4. Anonymous
    2017-11-25T00:41:19+00:00

    They appear grayed out until you hover over them....turning blue and functional.  See if this is so for you.  It is for me.

    Wayne

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  5. Anonymous
    2017-11-25T00:18:08+00:00

    LJames,

    Have you tried rolling back to the previous driver?

    Right click Start Menu>Device Manager>Expand Display Adapter>Right click Your brand Display Adapter>Right Click Properties>Click Driver TAB>Rollback Driver>Answer Questions

    You may have to stop further updates to the AMD drivers after or you may be re-updated and bounced back to the same dysfunction.

    Wayne

    Wayne - when I tried this the Rollback Driver was grayed out.

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