Screen and Internet is Enlarged and Stretched Using Windows 10

Anonymous
2017-11-23T18:10:40+00:00

I have not used my computer in two days, and when I went to turn it on everything it's HUGE now!  Prior to today it has worked perfectly fine. I have checked all settings and resolution and nothing has been changed, it's all the way it should be.  I've even tried doing a system restore nothing is working!  HELP!!! PLEASE!!  I'm using Windows 10.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2017-11-24T23:22:03+00:00

    LJames,

    Have you tried rolling back to the previous driver?

    Right click Start Menu>Device Manager>Expand Display Adapter>Right click Your brand Display Adapter>Right Click Properties>Click Driver TAB>Rollback Driver>Answer Questions

    You may have to stop further updates to the AMD drivers after or you may be re-updated and bounced back to the same dysfunction.

    Wayne

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  2. Anonymous
    2017-11-24T21:16:24+00:00

    Sounds to me like a display adapter driver problem.  This is a known issue currently rather widespread  for devices using AMD graphics cards.  It resulted from MS providing less than perfect driver updates for AMD Radeon display adapters.  Do you have an AMD display adapter?

    Determine what brand name graphics card aka (display adapter, video card, graphics processing unit) you have on your device... by right clicking the Start menu>Device Manager>Display Adapter>Expand it>Properties>all right clicks.

    If AMD is your brand name display adapter, you should update the driver by going to the manufacture's website HERE  selecting "Autodetect" then download what autodetect finds for you.  This is the easiest way to do it if you have an AMD display adapter.

    If you don't have a AMD Radeon Display Adapter on your device, then this wouldn't apply to you.

    My display resolution problems were corrected immediately after updating the Display Adapter Driver from the AMD website found above using AutoDetect.

    Regards,

    Wayne

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  3. Anonymous
    2017-11-24T17:05:43+00:00

    I woke up to my computer having the exact same problem today and I cannot find a solution anywhere. What is bugging me most, however, is that when I reset my computer, the screen went back to normal for a few minutes and then reverted to the enlarged/stretched distortion.

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  4. Anonymous
    2017-11-24T04:44:52+00:00

    Hi Devlin,

    The last time I used my computer was on Tuesday.  I never had any issues prior to that.  I turned it on today for the first time since Tuesday and all of sudden everything is enlarged and stretched off the screen.  To answer your questions in order as follows:

    1.  No, I have not noticed any system changes since I last used my computer.  At least nothing I am aware of unless something automatically changed.

    2.  No, I am not receiving any error messages.

    3.  I have tried most of the general troubleshooting that I have found on the internet, such as, checking resolution and scaling settings.  They are all at the original settings.  I also checked for graphic driver updates and it said everything was up to date.

    I have included two screen shots but I'm not sure how much you can tell from them since they do not look as bad as it really is.

    Would a virus do something like this?  I have virus protection.  I'm hoping you can help since I am unable to work with it in this condition.

    Thanks,

    Lisa

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  5. Anonymous
    2017-11-23T22:04:22+00:00

    Hello James,

    This kind of issue on Windows 10 is commonly caused by a misconfiguration with the display settings. It would be great if you can tell us more about your concern. Please answer the following:

    • Did you notice any system setting changes prior to the issue?
    • Are you getting any error messages?
    • Can you tell us in detail the troubleshooting steps you tried? We need this information in order to avoid repeating steps.

    A screenshot of the issue would be helpful. Please refer to this thread for the steps on including a screenshot in your post.

    NOTE: Please do not include any personal information in the screenshot.

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