Error 0x80070bc2 when Windows 10 update trying to install KB4048955 for version 1709

Anonymous
2017-11-21T15:00:06+00:00

Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.   

I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.  

Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc.  Nothing works.  Other updates such as KB4048951 and KB4051613 installed correctly in the last few days.  Can someone help?

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-27T06:57:08+00:00

This seems to have worked for me:

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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  1. Anonymous
    2018-05-21T07:05:34+00:00

    si vous voulez plus de soucis si vous avez une bêta comme Windows 10 un moment faut acheter le Windows 10 et plus de soucis moi j ai acheter le Windows 10 pro il est super plus de soucis sur mises a jours ou avec BitDefender il est super

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  2. Anonymous
    2018-05-15T11:07:01+00:00

    Were you running with Administrator privileges? I was running the PowerShell (Admin) but I was also logged on as a system administrator. Did you use the Services dialogue to see if the four services were still running?

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  3. Anonymous
    2018-05-13T16:45:56+00:00

    Get 'Access denied' error

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  4. Anonymous
    2018-05-10T16:41:43+00:00

    0x80246007 WU_E_DM_NOTDOWNLOADED The update has not been downloaded.

    (BING search for

        0x80246007 site:support.microsoft.com intitle:code

    )

    So, that's one you may be able to get more detail from WindowsUpdate.log   Generate a new one with PowerShell  Get-WindowsUpdateLog

    But I am finding that updates seem to be taking a different route using newer processes and services that involve other diagnostics so you may have to dig deeper to get the necessary clues about what is wrong.

    Windows 10.  Still an Adventure ("Twisty passages, all different.")

    FYI

    Robert


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