Error 0x80070bc2 when Windows 10 update trying to install KB4048955 for version 1709

Anonymous
2017-11-21T15:00:06+00:00

Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.   

I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.  

Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc.  Nothing works.  Other updates such as KB4048951 and KB4051613 installed correctly in the last few days.  Can someone help?

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-27T06:57:08+00:00

This seems to have worked for me:

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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  1. Anonymous
    2018-01-07T12:59:50+00:00

    Thank you very much, your tips helped me too!

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  2. Anonymous
    2018-01-05T04:02:12+00:00

    It can two reasons:

    1. The .OLD directories are exist already. --> rename the existing .OLD again manually and try again
    2. If they are open by the system, you have to stop them:

    net stop wuauserv 

    net stop cryptSvc 

    net stop bits 

    net stop msiserver

    But it can happen that some of this services will restarts until you type the REN command. In this case I typed again the stop commands (one of them stopped again, the others can not stopped, because they were stopped already) and the renaming worked. After that you should srtart the servicesw again.

    But unfortunatelly it doesn't solved my original problem... :( (Unsuccesful update install (restart loop))

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  3. Anonymous
    2017-12-15T23:11:46+00:00

    I can't rename Software Distribution and Catroot2. These items are opened by system.

    What's the solution?

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  4. Anonymous
    2017-12-03T15:15:05+00:00

    Hey, i am also facing the same problem. I have Intel chip but don't know why i get amd64 update. So it's a glitch from windows side. They have send us wrong update.

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