Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

235 answers

Sort by: Most helpful
  1. Anonymous
    2019-05-11T17:06:47+00:00

    Microsoft installed update 1803 on my laptop Wednesday 5/18/19 and it wiped out my entire hard drive, including my external hard drive where my system backups were stored. Email: gone,  Documents: gone,  Programs: gone.  Backups: gone.  System: gone.                                                                                              Not only that, I was caught in a startup/shutdown loop and couldn't get in to reinstall Windows 10. Laptop would not recognize boot repair disk or Windows 10 original installation USB flash drive.                                                                                                                            I was finally able to find an old backup from 2018 and miraculously installed that but everything 2019 was lost.                                                                                                                      :( Thanks Microsoft

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-05-11T05:27:11+00:00

    Also with my professionally rebuilt machine that was rendered a dark hulk by last years update, Microsoft forced an update as soon as it was live, changed all my defaults and  stripped Firefox as my default browser replacing with Edge, followed by every trick it could to reverse the default browser to Edge on every boot up. This is not client focused behavior and only serves to alienate Microsoft from their user further and prove THAT THEY JUST DON'T CARE.

    You have to say sorry and make things right in business and in your personal life, in my experience people who are deeply insecure can find it challenging to apologize, Microsoft must be very insecure or have the worlds biggest Ego.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-05-11T03:12:38+00:00

    Bevjeskie were you able to recover any of your documents?   These forced updates and shutdowns are a pain in the ****.   Is there any way to stop Windows from forcibly updating my PC?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-05-11T03:11:09+00:00

    Same happened to me AGAIN for the second time this week.  Windows 10 and Microsoft are an absolute disaster. Definitely my last Windows machine. Going Linus from now on.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-05-10T02:51:30+00:00

    This happened to me this afternoon. I was on it early this morning and it was fine. I rebooted my computer this evening and then everything was gone and a completely different view of desktop with none of my icons or file .

    Was this answer helpful?

    0 comments No comments