I was prompted into an auto update today and when it got done absolutely everything on my computer is gone. There is a recycle bin in the upper left hand corner and that's it.
So when you buying me a new computer microsoft?
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I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????
John
Moved from: Windows / Windows 10 / Windows update, recovery, & backup
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I was prompted into an auto update today and when it got done absolutely everything on my computer is gone. There is a recycle bin in the upper left hand corner and that's it.
So when you buying me a new computer microsoft?
Please help! I have the same problem! Everything has been erased from my computer after the latest Windows update! I’m sitting with a black screen and nothing is working! What to do?
NO FREAKING WAY!!!! right around the same time I had received an update and my HP laptop ha d a blue screen of death. I was able to get to the HP recovery screen but unable to save any files, I had my babies pictures on there ,family videos. I was going to put together a family gathering of god times when they reached their "time to leave the nest" time. I was sooooo freakin upset at the time. I reaserched for days on how or what I could do and to nothing I felt comfortable trying. I reached out to the online tech who was more than helpful at 5am during early hours atl can time hahhahahah. He informed me I could use an iso. image to back up my windows and not lose any of the personal data. Unfortunately I was unable to mount the ISO and brought my laptop in for local repairs here in town who COMPLETELY 100% wiped it totally clean "IF THERE WERE ANY DATA LEFT INSIDE SOMEWHERES" and that's what I'm on now.. win 10 home edtn but when I dig inside it seems fishy and theres 3 computer ID's and it just doesent sit well with me and I do feel something is WRONG with how he re installed the OS and it seems to me theres an extra partition and I'm sure I saw a report that mentioned that there was something to be looked at but instal kept occurring. I'm not atech but I do wish I knew more because like I mentioned ...something just doesent sit sell with my Laptop since I got it back from Moncton Computer Exchange here in New Brunswick Canada. Thank you and I'm sorry you had such a aloss as well my friend. Remember as much as it sux B*tt the memories and files are still all up in the real filing cabinet , just might take a bit 'O time to pull em out is al, Cheers guys...Dave from Moncton NB CANATAAA
We had the same issue! All the restore options, file history, back up restore points DID NOT SHOW ANY FILES. My C drive and D drive, however, showed files but could not open/access. I found 1 post that suggested a simple RESTART of my computer to restore AND...VOILA! Everything BACK TO NORMAL.
I was missing all but a handful of recent photographs. I like to have everything on my desktop, and everything linked from my desktop was gone--all my documents, grading sheets, novels, PDF articles, MP3s, videos, e-books, and photographs from way back. About 179 G of stuff, all told.
Panicking--because this is a relatively new computer and in the process of transferring files to it I found the music library I thought was wiped out in a hard drive crash a couple of years ago, and I can't stand to lose it again--I tried to think of a word that would be the name of a file, and nothing else, and came up with "Dalbello." I searched it, and it found the MP3, and played it for me in VLC. On the song there was a right-click option, "Show Containing Folder," that let me see where it was. From there I was able to follow the pathway back up and find... another desktop folder, where everything was exactly where I had left it. I moved the files and folders to the desktop it was showing me now, the empty one, so everything is pretty much restored.
(I meant to copy it, but it outright moved it. And now I worry a little that despite my best efforts to ascertain that I'm signed in as me, I've just moved everything to a temporary desktop, and if I restart or log out I'll get my old desktop back, but everything I moved will be gone for good. I would love to back it all up before I try, but I don't have 179 G of storage lying around. I'll work it out somehow; I'm not losing this stuff again.)
So yeah. Desktops within desktops within desktops. Every so often, I'll click the wrong folder, and get the empty version of it, and I have to go back through the file tree to find the full one. I want to pare the branches, so to speak, but I don't know which is the "real" one, and I don't want to delete what I think are extras and go back and find out that my files have vanished into the ether.
If your files are deleted, I am truly truly sorry, and I hope that Microsoft flat-out helps you rebuild and takes steps that ensure this won't happen again. But I hope they're just missing like mine were. And I still hope that Microsoft takes steps to ensure this won't happen again.