Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-17T03:00:06+00:00

    None of these methods worked.  This is the 4th time this has happened and it's extremely aggravating.

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  2. Anonymous
    2021-01-22T11:20:18+00:00

    This is what I did. Go to "C" drive and then open "users". What ever name you sign in with, click on that and all your files should be there. You can click on what files you want ie "documents" and right click to pin to "start"........From there you can also pin to task bar. This is ok until Microsoft update again and then it might happen all over again.......I'm fed up with having to do this after every update but at least you get your most important files back....... Good luck.

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  3. Anonymous
    2021-01-18T00:08:23+00:00

    The exact same thing happened to me today!  I've wasted a day trying to find all my lost files and apps.  The laptop has been reset to default settings. It has none of my documents or backup history or anything of mine on the pc. I uninstalled the security downloads from the night before. No change.

    I haven't used my external drive to reboot the laptop because I don't want to lose or damage those files.....what do I do now?  Do I need to purchase a new laptop?  All was well until the updates last night! Where do I get help?

    I watched the laptop progressively lose everything during the day today.  At one point it seemed to identify me as a temporary user.  Then everything reverted to factory defaults....no files, no history, nothing left. 

    It has to be the updated security downloads installed last night. I did nothing to cause this.

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  4. Anonymous
    2018-04-13T11:13:58+00:00

    Hello Cat,

    Congratulations on getting your files back, I am curious as to what files had been deleted, was it as extensive as some of us suffered or a smaller more easily tracked set. I would also be grateful for a heads up as to where they had been placed placed them to enable you to find them all so quickly.

    I used all of Regile's tips and even ran a very extensive file extension search which did not help me find any of my files, so they have been extensively masked (also did a hidden extension search), or totally deleted.

    Another add to my deleted list was the contents of my download folder.  So far I have spent over 2 (two) solid days rebuilding my files, I shudder to think how long my photo-library and music collection will take. I thank heaven my book manuscripts live on a protected offline drive.

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  5. Anonymous
    2018-04-12T19:55:49+00:00

    Hi Pat,

    I'd like to get more information regarding this so we could further check and provide a more established workaround.

    Which update got recently installed to your Windows 10?

    Have you checked the workarounds suggested above by Regile Reb?

    If you've tried to troubleshoot prior to posting your concern here in the Community, please provide the exact steps performed as this would allow us to confirm and isolate the issue.

    We will keep an eye out for your response.

    Regards.

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