This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space, and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.
This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.
I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.
Moved from: Windows /Windows 10 /Performance & system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My computer was running fine until update xyz" ...
Is the inescapable conclusion that update xyz caused the problem?
If that's what you believe, then you're setting yourself up for a lifetime of computer trouble.
Of course it could be because there's an r in the month, the dog has fleas, it's raining or your team lost last week, but even the CS manager I spoke to at MS admitted it was the update in march 2018 that was the issue with people calling them , still what would he know?
My computer was running fine until update xyz" ...
Is the inescapable conclusion that update xyz caused the problem?
If that's what you believe, then you're setting yourself up for a lifetime of computer trouble.
I only hope that nobody thinks I am the smug self righteous ×€£# that posted that response. I dont remember when the tech police decided computers were for tech experts. I wouldnt expect to have to do a full service on my car before then rewire the electrics before I could get in and drive. Computers are a tool and the "experts?" are paid plenty to see that we of lower intelligence can press the on button and then they will work. MR TECH GENIUS. I think you are ever so clever.
We have read about brand new computers being fried because they didn't upgrade the bios ...
A brand new computer comes from the factory with the latest BIOS. And if it doesn't, that's the manufacturer's problem. Microsoft has nothing to do with the BIOS.
Moreover, new computers haven't shipped with a BIOS for several years. The BIOS has been replaced by UEFI.
Time to learn how computers work, and how to use yours correctly. It's nothing you can't do and you'll be much happier.
Really sorry I said anything... the comments here are not helpful. I have done everything suggested before I ever posted a comment..... SO IT IS NOT a "lack of understanding" unless it is on your part.
This is on Microsoft not me..... I'm off this thread so don't reply
