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Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space, and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.
This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.
I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.
Moved from: Windows /Windows 10 /Performance & system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You don't happen to be Microsoft's PR chief do you? Have you read the reports from the beginning if this thread or have you just decided to ignore the ones you can't attribute to user error and cherry pick the ones that you can smuggly assume were?
Which part of (variations of) "My computer was running fine until update xyz" are you struggling with?
I've done clean installs every time I've upgraded my computer. My first clean install was Windows 98SE, from Windows 95. Later, I did a clean install of Windows 8, from Windows 7; then Windows 8.1 from Windows 8; and finally Windows 10 from Windows 8.1.
In each case, I booted the computer from a CD (in the early days) and later from a USB flash drive that had the Windows installer. In each, the clean install was flawless the first time.
There's no magic to getting this done, and you don't have to be a geek, either. Which is a good thing, because I'm no geek.
The key to my success, in each case, was careful planning. I spent many hours over several weeks learning everything I could about how a clean install is done, and picked up a lot of good practical advice along the way. I prepared a complete, step-by-step battle plan, and I made sure that I had all necessary software already available before I started.
When the time came to do the deed, there were no surprises and everything went according to plan. I'm very glad that I invested all that time in research and preparation, because a top quality install is essential to the correct operation of a computer. I am very certain that the time I spent has more than been repaid by having a computer that runs well and without problems.
Regardless of which operating system we're talking about, a clean install, correctly performed, on supported hardware is as close as you can get to a sure thing with a computer. And once you're all done, the next thing to do is to make an image backup of your hard drive, so you'll never have to reinstall Windows ever again, unless you really want to.
My dad had the same issue, and now my computer wants to do this update as well. I'm really scared it's gonna completely bust my computer and I seriously cannot afford another one, and I need it for school.
I'm hoping Microsoft fixes this update soon (or even better, gives us optional updates). If this breaks my computer completely, then when I manage to get enough money I'll probably move to another operating system. I'm just done with the glitches I get with this computer already. I've put up with it because it hasn't been too bothersome, but if my computer breaks? I won't stand it anymore.
Please fix this, Windows. I want to be a customer for you guys because I love these computers, but this has just gotten terrible. Meanwhile, I'll try to avoid this update at all costs.
Call Microsoft technical support for your country. But be prepared to be on hold for a long time, and no answer.
My laptop has just been destroyed by microsoft update ...what can i do now i have important filea that i newd urgent
