Code: 0x803FB107 Windows 10 app store

Anonymous
2017-06-14T02:32:35+00:00

Hi

Cant download apps or games on the windows store for a month or so. Tried numerous trouble shooting online like clearing the cache and other methods but no luck please help!

[Moved from: Windows / Apps on Windows 10 / Other Windows apps / Games]

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

65 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-11-06T07:57:56+00:00

    Hello Nicole,

    here is my answers:

    "There’s a network interruption during the download process."

    Yep, if you shutdown PC then is sometimes "interruption during the download process". But why is not possible to resume download? :-o Every amater program can resume downloading... :-P

    "The free storage space on your device is not enough to download the game."

    I have 8 TB disk where is about 5 TB free space. Must be enough for +-120 GB game, right?

    "Your network bandwidth is low."

    Yeah, maybe for MS, but for me is 200 Mbit enough for every service i am using... Steam, Origin, uPlay, Battle.net, GoG...

    "Your device doesn’t meet the game requirements."

    You are absolutely right! I have only Intel Kaby Lake i7 7700, 16 GB RAM, Nvidia GTX 980 :-)

    Nope, i am not stupid, i am just really disappointed with amater work of Microsoft :-/

    Was this answer helpful?

    80+ people found this answer helpful.
    0 comments
  2. Anonymous
    2017-10-24T12:55:55+00:00

    What an absolute nonsense, unhelpful reply. I’m an application developer myself. This is a windows store issue, nothing more. Duplicate entries in a download bar have absolutely nothing NOTHING to do with this guys or my hardware. Im an Analyst Programmer by trade. Flag this as a priority issue with the dev team to have a look at and give us the contact information of a department or person who can help.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  3. Anonymous
    2017-08-31T18:53:57+00:00

    I have the same problem and with me does not help the things :/

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2017-06-15T11:13:35+00:00

    Hi

    No changes

    No devices

    No software

    Its really annoying !

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  5. Anonymous
    2017-06-14T13:22:49+00:00

    Hello,

    Based on the information you have provided in your post, we need to do further investigation. To assist you better, we'd like to know the following:

    • Were there any recent changes on your device?
    • Were there any external devices connected to your computer when it happened?
    • Have you recently installed any software?

    We'll keep an eye out for your response.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments