Hey you....
This is getting out of hand now.
Come on, Microsoft, you're obstructing my business operations.
Give us a status update.
Cant connect to Microsoft Services
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
My computer has just been cleaned off and had a new hard drive replacement. Whenever I try to add a Microsoft account to log on to this cleaned laptop, it just says to check network problems. I have done this multiple times, with the troubleshooter saying nothing is wrong. I don't know what to do.
Moved from: Windows / Windows 8 / Network & internet
Windows for home | Previous Windows versions | Security and privacy
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Anonymous
2017-09-28T22:48:08+00:00 -
Anonymous
2017-09-28T18:35:56+00:00 Same problem, did a reset install on my Surface and now I cannot log in the device to use the store or anything. Also showing inability to connect when running windows update, not sure if that is related.
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Anonymous
2017-09-26T18:16:09+00:00 Hi , I have also had this problem on my home pc and my laptop, both had been upgraded using the free windows 10 update, I have done a full reset on both of these and they have reverted back to windows 8.1 and have left me with the error problem too.
Will I be able to recover the Windows 10 update once I can log in using my microsoft account again?
Thanks
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Anonymous
2017-09-25T22:35:52+00:00 Thia is an ongoing problem and I can only connect to microsoft user account by going thtough an internet browser! It is very inconvenient, not to mention evwrything can’t sync properly. I feel like MS is trying to encourage those of us on 8.1 to move to 10, which I don’t want to do!! Ive been going nuts trying to figure out what happened and of course its an update that I received from MS. Ive spent so much wasted time installing, uninstalling, and re-installing to find it’s nothing I’ve done. When will this be fixed by Microsoft? You can’t just leave those of us that do use 8.1 disconnected like this!