Windows 10 SmartScreen- "check apps and files" options greyed out

Anonymous
2017-05-15T01:43:15+00:00

In Windows Defender settings the options for "check apps and files" are greyed out.

Does anyone know how to fix this?

I am running Windows 10 Pro X64, Version 1703, OS Build 15063.296

* Moved from: Windows / Windows 10 / Security & privacy / PC

* Moved from Virus & Malware

* Original title: Windows Defender "check apps and files" options greyed out

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-20T23:32:13+00:00

    I was also hoping the fall update could fix this issue

    Again no help from Windows 10 for this..

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  2. Anonymous
    2017-10-20T23:05:01+00:00

    I also activated the default administrator account but the same problem exists there.

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  3. Anonymous
    2017-10-17T13:50:24+00:00

    Hi,

    Thank you for reporting this issue and describing all the steps you have taken to address it. Your feedback is highly appreciated and will help us to improve our ability to serve you and other users. Since the steps mentioned in this thread didn't help, we encourage you to submit this issue to the Feedback Hub.

    You can report this issue or upvote an existing feedback item by following the steps provided on this link.

    Feel free to get back to us if we can help you with anything else.

    With all due respect but I did that a long time ago already, but to no avail.

    So what is the point of doing it again.

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  4. Anonymous
    2017-10-17T13:01:41+00:00

    Hi,

    Thank you for reporting this issue and describing all the steps you have taken to address it. Your feedback is highly appreciated and will help us to improve our ability to serve you and other users. Since the steps mentioned in this thread didn't help, we encourage you to submit this issue to the Feedback Hub.

    You can report this issue or upvote an existing feedback item by following the steps provided on this link.

    Feel free to get back to us if we can help you with anything else.

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  5. Anonymous
    2017-10-08T10:09:34+00:00

    you are right sorry about that.

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