Windows 10 SmartScreen- "check apps and files" options greyed out

Anonymous
2017-05-15T01:43:15+00:00

In Windows Defender settings the options for "check apps and files" are greyed out.

Does anyone know how to fix this?

I am running Windows 10 Pro X64, Version 1703, OS Build 15063.296

* Moved from: Windows / Windows 10 / Security & privacy / PC

* Moved from Virus & Malware

* Original title: Windows Defender "check apps and files" options greyed out

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-02T09:47:20+00:00

    Unfortunately I see a lot of questions about the issue but until now not a proper solution or reason why the option is greyed out.

    Is there any change Microsoft might step into this to clarify and when? I cannot believe that Ms, while developing windows 10 can ignore these questions of so many users.

    Thanks

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  2. Anonymous
    2017-10-02T09:17:14+00:00

    Yes, i have uninstalled it from the control panel so today i reinstalled the antivirus and used the official removal tool of the antivirus to uninstall it and restarted the system but still "Check apps and files" option is greyed out i.e. OFF . And my windows is up-to-date. I am running Windows 10 Home, Version 1703 Build 15063.632 . Now what to do next ?

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  3. Anonymous
    2017-10-02T07:38:26+00:00

    Hi Keshav,

    Have you installed all the available updates for Windows?

    How did you uninstall your antivirus? Removing it from the Control Panel might leave junk registry and files behind. You might check your antivirus' website on how to completely remove it from your Windows 10 PC.

    We'll be waiting for your response.

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  4. Anonymous
    2017-09-29T14:54:37+00:00

    Hello,

    Its been 2-3 months and i have tried everything that is mentioned in this thread but nothing helped. My laptop came with McAfee Antivirus pre installed in it but i have removed it on the first day it self. Still i am having this issue.

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  5. Anonymous
    2017-09-29T10:54:34+00:00

    Hello Rey Cam,

    I have tried all the resolutions in the thread but I can go through them. Oh sorry about the late reply I think my spam filter was messed up I fixed it today and suddenly MESSAGES!! Ok I don't have any antivirus programs on my system but Microsoft Defender Security Center. Windows is fully updated. I have run system file checker SFC /scannow as admin. I am beginning to think perhaps this is something for mobile 10? I have also disabled and re-enabled it in Turn windows features on or off. Not sure there is anything else to try Defender seems to work ok. I have never trusted Microsoft to "Police themselves" sort of speak the OS is rough in some parts but it is workable almost any antivirus program they offer is lacking (sorry guys) I normally use AVG Free but I don't have it on this machine because I didn't like the notifications I was getting when I had Windows 8 installed. Hope this helps (Also did a clean install)

    Do I understand, that it works now? I cannot determine that from the above message.

    In my case it doesnot The issue still persist.

    Am also out of my possibilities.

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