This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
hi i recently updated whatsapp on my phone and now its stuck on loading screen even though i restarted and hard reset my phone. Any suggestion to solve this issue.
Thanks Fab
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
To fix this, go to settings>storage>this device>temporary files>tick on the telemetry and temporary files and then tap remove. Sometimes it takes more than 4-5 attempts and to delete all the telemetry files and a restart to delete the temporary files. This will not remove any of your data.
It's not working for me.. Tried 9-10times..
To fix this, go to settings>storage>this device>temporary files>tick on the telemetry and temporary files and then tap remove. Sometimes it takes more than 4-5 attempts and to delete all the telemetry files and a restart to delete the temporary files. This will not remove any of your data.
I still have the same problem here 😞 I'm so upset!!! I don't know what to do anymore. We need to comment on Feedback Hub, guys, so Microsoft can see what we have been through.
Have you tried to add a new contact to your phone? It worked with me... just try and save a new or a few mobile numbers, I hope it'll work!
Issue is not fixed for me.. Still stucks on loading screen.. Is there anyone who still having the issue?? ☹
Same here!
