Infineon TPM Professional Package can't be uninstalled

Anonymous
2017-09-08T12:36:58+00:00

I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.

I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?

Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]

Windows for home | Windows 10 | Windows update

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Anonymous
2017-10-28T19:27:55+00:00

Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem. 

If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.

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  1. Anonymous
    2018-01-04T16:00:43+00:00

    What I found odd was that I could not uninstall the package through the usual uninstall procedure. Nor could I find it on my system drive. I have an external archive where I keep everything from the past.

    If the package is still in the SWSETUP it will be found. In my case there was an Infineon folder, on an external drive (my archive from the days I still used XP). Why the update was looking there I have no idea.

    It is sad that anyone should need a third party tool, when, in principle, the solution is actually very simple. Not one of MS's finest moments. Although I am quite content with the new Windows 10 (although I might regret saying this).

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  2. Anonymous
    2018-01-01T08:02:06+00:00

    Worked well.  It is truly aggravating that MS causes this problem and doesn't programs the upgrade install to automatically handle this.  Thanks for your help.

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  3. Anonymous
    2017-12-22T19:20:44+00:00

    Your welcome Tobatz, glad it helped you.

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  4. Anonymous
    2017-12-14T15:35:33+00:00

    Same question here, what is the fix?

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