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I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.
I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?
Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]
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Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem.
If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.
I have an HP Compaq 8200 Elite. About 5/6 years old
I found an Infineon folder in the following path.
SWSETUP>App>Security>Infineon.
Nothing seemed to be installed so I deleted the folder and run a Registry clean up.
I then installed 1709 update successfully.
All seems well so far but I have not done that much testing as it is my backup machine but Microsoft Outlook 2010 works well.
I have an HP 8000 Elite. I could find the Infineon TMP Package but kept seaching. I Found the Infineon files in C:\SWSETUP\ProtectTools\Embedded. I first copied the Embedded folder to my external drive so I can have copy if some files is needed. Next I deleted the Embedded folder from C:\ to recycle bin. I did not empty the recycle bin. Then I went back to settings and clicked the Refresh button to continue Windows 10 version 1709. The install continued. No message about the Infineon TMP Package uninstall.
I have an HP Compaq 8200 Elite. About 5/6 years old
I found an Infineon folder in the following path.
SWSETUP>App>Security>Infineon.
Nothing seemed to be installed so I deleted the folder and run a Registry clean up.
I then installed 1709 update successfully.
All seems well so far but I have not done that much testing as it is my backup machine but Microsoft Outlook 2010 works well.
Same machine, same problem. Slid the "Infineon" folder into the recycle bin and all is well. Good catch!
No trace of Infineon TPM Package found on the computer, not an application, not a file that could be associated with. So, no advice given above is helpful. And Re-installing Windows stops with the request to remove TPM manually.
