SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

Anonymous
2017-02-13T12:08:22+00:00

I am facing a blue screen with the error : SYSTEM_SERVICE_EXCEPTION (win32kfull.sys) 

and that's is right after using (installing and uninstalling) the following programs :

1- Aero glass W8+ v1.4.5 & then 1.5.2

2- UltraUXThemePatcher_3.1.0 for 14393 

3- Theme Signature Bypass

4- UxStyle_0242_x86_x64_preview

5- OldNewExplorer

6- AGTweaker-1.3.2

The dump file shows on WhoCrashed program 

On Mon 13-Feb-17 5:26:27 AM your computer crashed

crash dump file: C:\Windows\Minidump\021317-21750-01.dmp

This was probably caused by the following module: win32kfull.sys (win32kfull+0x1A95B6)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFFE60C1D295B6, 0xFFFFB30114ED7400, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\win32kfull.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Full/Desktop Win32k Kernel Driver

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

and here is the dump file

Any suggestion please?

I'm running now on Safe mode with network

[Moved from: Windows / Windows 10 / Devices & drivers / PC]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-11-17T19:19:18+00:00

    Agreed, thanks to those folks for finding this issue!  I hit 2 BSODs in a matter of minutes this morning (having updated to Fall Creator's update a couple of days ago,) and couldn't figure it out.

    Exiting Volume² did seem to solve the issue - i was able to work for a couple of hours with no BSOD.

    However, looking deeper into the dump file (via WhoCrashed), i saw reference to:

    "This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. " 

    Made me think, perhaps Volume² can be run as administrator, instead?  Sure enough, there's a setting for that in Volume², in the Options menu, System tab. I set it, and then restarted Volume². Been working for 3 hours with no crash - might be worth a try in your case, if you're as dependent on Volume² as I am.

    Good luck!

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  2. Anonymous
    2017-11-06T14:24:22+00:00

    It's happening in my 3 computers, 2 laptops and one desktop. 

    Laptop Gigabyte Saber 15 --> Yesterday I've done a clean install with the latest ISO, no issues till now. Time will tell. Still having the SFC errors created by Visual Studio, that can't be fixed.

    Laptop Asus A540S --> Windows Update, random BSOD

    Gaming desktop --> Windows Update, random BSOD

    All with latest updates: Windows 10 Home / Version: 1709 / Comp: 16299.19

    Since its random, I'm kinda never ready to take a picture with my smartphone camera when it happens. It only says SYSTEM_SERVICE_EXCEPTION (win32kfull.sys) with a QR code.

    Even after uninstalling the Visual Studio, the SFC /scannow  keeps giving errors that DISM commands can't fix.

    Only way to fix the errors created by Visual Studio is reverting back to a restore point before Visual Studio installation.

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  3. Anonymous
    2017-08-15T20:47:53+00:00

    Well.. The Driver Verifier literally broke my computer and my pc could not boot. Im glad its working again, but the bsod is not gone yet :/ I cant even shutdown my pc >.<

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  4. Anonymous
    2017-02-14T14:50:06+00:00

    Related to nbdrv.sys etBalancer driver from SeriousBit

    I  would simply remove it

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