SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

Anonymous
2017-02-13T12:08:22+00:00

I am facing a blue screen with the error : SYSTEM_SERVICE_EXCEPTION (win32kfull.sys) 

and that's is right after using (installing and uninstalling) the following programs :

1- Aero glass W8+ v1.4.5 & then 1.5.2

2- UltraUXThemePatcher_3.1.0 for 14393 

3- Theme Signature Bypass

4- UxStyle_0242_x86_x64_preview

5- OldNewExplorer

6- AGTweaker-1.3.2

The dump file shows on WhoCrashed program 

On Mon 13-Feb-17 5:26:27 AM your computer crashed

crash dump file: C:\Windows\Minidump\021317-21750-01.dmp

This was probably caused by the following module: win32kfull.sys (win32kfull+0x1A95B6)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFFE60C1D295B6, 0xFFFFB30114ED7400, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\win32kfull.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Full/Desktop Win32k Kernel Driver

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

and here is the dump file

Any suggestion please?

I'm running now on Safe mode with network

[Moved from: Windows / Windows 10 / Devices & drivers / PC]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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46 additional answers

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  1. Anonymous
    2018-01-31T15:35:38+00:00

    Hi

    When I ran the verifier, now my computer will not even start.  It goes to "automatic repair" on start up

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  2. Anonymous
    2017-12-26T19:36:18+00:00

    Good Day, Today I have just installed Volume² v1.1.5, build 403 and will run that just as I have been while receiving the win32kfull.sys error and report back what I find. Thanks again for updating the program, definitely donating if this is stable! Love it.

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  3. Anonymous
    2017-12-22T19:26:38+00:00

    I ALSO have been receiving the bsod with volume2 and fall creators update, the win32kfull. Sys to be exact.

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  4. Anonymous
    2017-12-09T06:23:29+00:00

    It was Volume2 for me also.

    Below is the Change Log for Volume2 v1.1.5.400 Beta which can be found here.

    Version 1.1.5.400 (20.11.2017)

    Fixed BSOD on Windows 10 FCU

    Added option Mute when volume is zero

    Added drive information on OSD

    Fixed Github issue #26

    Fixed Github issue #28

    Added new hotkeys combinations: MouseX1 + MouseMiddle, MouseX2 + MouseMiddle

    Fixed set default device for Windows 10

    Fixed Github issue #19

    Added new tray skin - Device Icon

    Updated web access(to enable use Config.ini parameter UseremoteServer)

    Added media keys

    Added colorization OSD skins

    Fixed OSD context menu

    Fixed Tool tip info for Windows 10

    Added Indonesian language

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