Total time is wrong for Microsoft Solitaire Event Challenges

My experience is similar to the other postings. So, as of today (8/11/2018) the problem remains. The times posted are not for times actually in the game, but are elapsed times from the start of a hand (a game) through to the "continue" button appearance. If you quit a game, go back to home and shut down Solitaire and later come back and start the game again, you will still get the elapsed time from the first time you played that hand. Do they really expect 300,000 players to start an event and not ever have to leave a hand prior to completing the entire event? There should be "pause" and "continue" controls (not the same "continue" as at the end of a hand).

That's my two cents worth.

It seems to me to keep counting the time if I close down the game after failing on one of the challenges. If I succeed and close down there are no issues, If I fail on one (and then stop because, you know, work) and close bang 10+ hours like today.

So usually I only go as far as hard and then stop if I have to stop playing because of outside factors.

I know I have written a few times now to complaint, but today January, 30 2019 I went to play Solitaire Collection Game again. (as I use to every 2nd day), 

and I was a bit 'lighter' as I just had read a complaint from another user/member of this Microsoft Game, and somehow thought, it would work ok ....the bug would have gone,

but no.

I played 2-3 games out of 16, went off, logged out from xbox and the pc entirely and the day went to evening.

I was too busy and tired to play.

Late at night I wanted to continue and after 1 game of playing, my time was more than 10 HOURS!!

So it means, that eventhough I logged out from xbox beta and closed down the pc, the game-timer still was counting.

How come??

I got so mad and angry that I deleted the game, but it didn't change a thing, after this new downloading.

I was so shocked...felt so fooled,

I just had to leave the game.

What can I do now?

I'm busy here in my home...can't sit for 2-3 hours straight.....what shall I do?

It will be such a miss.....to not play anymore.

But really...how fun is a competition, if the time always is wrong?

And why does it work ok sometimes....I haven't had real problems since summer and a few times this autumn 2018.

Can somebody please, help me out here?

Kind regards,

M. Dupont

This is an ongoing glitch with the tournament times. I'm really surprised that Microsoft has not designed a patch for it. I have logged out of game, logged off PC, and still it happens. I was playing earlier so I decided to test it and sure enough it added 5 hours to my time (the time that I was not playing). There is no actual shut down timer option which seems like it could be an easy fix, but I'm not about to start DOSing around with my hard drive over this, potentially exposing myself to malware, when it's clearly not my problem to solve it's the gamemakers'.  It is disheartening especially if one likes to play against the clock/oneself.  I know it's happening to other players because no one plays for 13+ hours.

 This is the closest thing to a forum that MS has for this problem, it's been going on for a long time. Today was the first time I've seen an "Independent Advisor" with the windows logo.  A lot of us are playing because it's a straightforward game and may not be so tech savvy.  As for restarts, I've done those as well. It doesn't seem to affect their clock - maybe because it's being stored in the Cloud.

 thanks for your explanation, i did find the powershell app.

it just is pretty unfair, it must be forbidden to have a good night sleep or take a flight or have a dinner. You're supposed to play the event just in one time...

No...….it should count the time PLAYED IN THE EVENT