Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

98 answers

Sort by: Most helpful
  1. Anonymous
    2019-01-23T00:48:07+00:00

    Hey all, I too suffer from the same problem....but if this is any help, hope it makes things a little easier. 

    When I plug my Xbox controller into my PC usb to charge, and then unplug to play....I lose connection and have to reconnect in my PC Bluetooth settings.

    I have noticed one thing though, when you're in Bluetooth settings, select " Add Bluetooth or other device"... There are a few options, the last one being " Everything else", with Xbox controllers mentioned there. When I try to connect using the " Everything else " option, my controller never shows up in the scan.

    But, if I select the first option to add just " Bluetooth" mice, keyboards, ect……. It works for me every single time, and my controller is found and connected! Sure it's a PITA, and it's certainly no fix for a stupid problem that needs to be addressed now. But it sure does help me.  Good luck!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-01-04T03:28:25+00:00

    This problem still exists in 2019.

    Xbox One Controller will connect to PC for 1 second, then disconnect.

    Need to uninstall and reinstall the driver to work. Works once per time the controller is on.

    I'm sorry to my Logitech controller that I cheated on.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-11-07T10:12:31+00:00

    I have a similar problem. 

    It says that controler is paired, when i press the xbox button in the middle it even connects, but as soon as i let go of the button it disconnects. I OBVIOUSLY can't play this way, any ideas?

    Was this answer helpful?

    0 comments No comments