Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-01-04T03:42:18+00:00

    Did you previously have a wireless xbox360 controer attachef or any 360.

    Delete that driver and oroblme solved

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  2. Anonymous
    2018-08-26T20:52:18+00:00

    Except Xbox 360 wireless controller adapter will reinstall itself almost immediately.

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  3. Anonymous
    2018-08-15T02:23:10+00:00

    The steam shut down was my fix. 

    Here's the catch: I don't want to shut down steam every time I turn on my controller.

    So I looked in the steam settings.  I would have thought that unchecking all Big Picture Mode settings and trying to disable it would have helped, but I actually needed to enable the Xbox Controller box. 

    This, I presume, let's steam do it's thing "fully".  I really wish I could just completely disable steam's software from getting in the way, but we can't and likely won't; it's been over a year.

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  4. Anonymous
    2018-08-13T23:07:28+00:00

    That was exactly my cause too, I put it in my original post that I deleted the hidden xbox360 adaptor from device manager and hey presto!

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  5. Anonymous
    2018-02-25T19:29:48+00:00

    After reading some replies on here, there seem to be a lot of various theories. I'm sorry if it doesn't work for you, but I can confirm that exiting Steam worked for me. The problem is very repeatable.

    1. Connect and disconnect controller
    2. Sleep and wake up system
    3. Xbox One Wireless controller connects (as shown in the "Game Controllers" panel) and disconnects within 2 seconds.
    4. Exit Steam
    5. Xbox One Wireless controller connects and works.
    6. Restart Steam (controller still works)
    7. Disconnect Xbox One Wireless controller, then connects and disconnects within 2 seconds.

    I'm narrowing my problem down to the Big Picture mode, so that problem is for another forum...

    Hopefully this workaround helps a few people before the real solution is found.

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