Lumia 650 loses Wi-Fi connectivity until reboot

Anonymous
2016-03-19T08:56:28+00:00

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

Did anyone else encounter this problem?

Model: Microsoft Lumia 650

Version: 1511

OS build: 10.0.10586.164

Firmware version: 01087.00025.15484.39013

Hardware version: 3.0.4.0

SOC version: 8909

Manufacturer Name: RM-1152_13769

Mobile Operator: 000-FI

Configuration ID: *************

Core Build ID: 1230.91 (01087.00025.15484.39000)

BSP Release: 1078.0025

Global Settings DB Release Identifier: GSDB_RG0_15w48_53

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-06-26T21:31:49+00:00

    Check 20/40 mhz connectivity in your router. Selected that in my router, going on 4 days without dropped wifi. Also noticed performance improvement using internet.

    Even if it's true (which I doubt) it's just some workaround. You can't just go around and ask people to tune their WiFi Routers just because some bug in your phone :)

    I experimented with switching to WEP 104 bit encryption, and still the same.

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  2. Anonymous
    2016-06-26T16:48:14+00:00

    It's not about one router. It's about switching network problem, hotels, workplaces, public and private wifi hotspots. Just sold this piece of junk and bought Lumia950. No problem with routers, networks, home or office. So why would I even need to setup a router or change it's settings. Those times are gone. It should work out of the box and that's what it's doing now.

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  3. Anonymous
    2016-06-26T16:06:36+00:00

    Check 20/40 mhz connectivity in your router. Selected that in my router, going on 4 days without dropped wifi. Also noticed performance improvement using internet.

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  4. Anonymous
    2016-06-25T21:45:28+00:00

    I have the same issue and it is now 25th June 2016 - has Microsoft done anything about this?

    My Luminia 650 is up to date as far as i know?

    Regards

    Gordon Webb

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  5. Anonymous
    2016-06-23T20:11:10+00:00

    Also here: After the latest update I finally got a wifi connection loss after a week. Also got to reboot to get a connection to my wifi network again. Please Microsoft, fix it!

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