Lumia 650 loses Wi-Fi connectivity until reboot

Anonymous
2016-03-19T08:56:28+00:00

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

Did anyone else encounter this problem?

Model: Microsoft Lumia 650

Version: 1511

OS build: 10.0.10586.164

Firmware version: 01087.00025.15484.39013

Hardware version: 3.0.4.0

SOC version: 8909

Manufacturer Name: RM-1152_13769

Mobile Operator: 000-FI

Configuration ID: *************

Core Build ID: 1230.91 (01087.00025.15484.39000)

BSP Release: 1078.0025

Global Settings DB Release Identifier: GSDB_RG0_15w48_53

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-06-22T01:23:12+00:00

    I have a different problem though I think it's related. The Lumia 650 cannot hold a data connection when I turn on mobile hotspot and connect the laptop. It lasts at most a few minutes then the data connection drops out altogether. I have to turn off the mobile hotspot, turn off the data connection, turn off the phone. Then start the phone again, turn on the data connection, the mobile hotspot. Then repeat the cycle after a few minutes when it drops out again.

    I've put the sim card into the old phone (Lumia 800 with Windows 7.8 mobile) and there's no problem. Therefore there's something wrong with the Lumia 650 or Windows 10 mobile.

    The phone is great otherwise, but not suited for purpose the way it is.

    Update: After lots of restarts, finally the connection is holding. Fingers crossed it works from now on in.

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  2. Anonymous
    2016-06-17T10:27:07+00:00

    Another thing I noticed, it doesn't happen when I'm connected to open hot-spots (no WPA encryption). So it shouldn't be difficult to sort it out by Microsoft developers. TBH I'm not sure if anyone from Microsoft is reading this thread at all?

    I don't believe Microsoft gives a damn! This is my third and last Windows Phone . Galaxy S7 Edge, here I come!

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  3. Anonymous
    2016-06-17T09:30:20+00:00

    Another thing I noticed, it doesn't happen when I'm connected to open hot-spots (no WPA encryption). So it shouldn't be difficult to sort it out by Microsoft developers. TBH I'm not sure if anyone from Microsoft is reading this thread at all?

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  4. Anonymous
    2016-06-17T08:09:15+00:00

    After the microsoft update the wifi still loses Connection.

    Microsoft when do you fix this?

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  5. Anonymous
    2016-06-17T06:46:23+00:00

    I did the update today as well. Still no luck... My WLAN (MikroTik Atheros AR9300) router shows following:

    08:27:44 wireless,info 5C:CA:1A:XX:XX:XX@wlan1: disconnected, unicast key exchange timeout

    08:28:48 wireless,info 5C:CA:1A:XX:XX:XX@wlan1: connected

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