I received notice of a reply to this thread from Marchingknight, but don't see it appearing so I'll copy it below and try to answer the question. Marchingknight wrote: "I tried this but wasn't able to get my Zune to connect. The software just never registers the device and the device never enters connected mode. Were you able to actually sync the device when you did this?"
Yes, I have been able to sync my Zunes (three of them!) using Zune software now. Two are listed, one is a guest but still seems to be able to play the music resident on them after a sync (not transfer lately). I can remove one Zune every 30 days I think.
Not sure why you can't connect your Zune. Of course, you'd know if the software is showing it as connected, that is a solid black in the shape of the player you have and player name.
- When you say, you tried this, be specific? Did you add US (assuming that's your country) to the string of counties in the registry settings for, as I recall:
HKEY_CURRENT_USER\Software\Microsoft\Zune\Features\Marketplace
HKEY_CURRENT_USER\Software\Microsoft\Zune\Features\Music
HKEY_CURRENT_USER\Software\Microsoft\Zune\Features\Picks
(If you don't have those selections, it could be related to version of Zune software or Windows you have.)
- Have you tried another USB port?
- Have you tried a different cable, or different connecting hardware if you're using a dock?
- Are there signs that the device is physically connected, such as charging from the USB, or showing messages like "connected" or "syncing"? Is there a way for Windows to be forced to load drivers for the player? You'd have to look around the web a little bit for answers to that one.
- What player do you have, is it up to date? What version of the software do you have? Have you had other issues with it? What version of Windows are you using?
I don't believe this is a related issue to the solution for my case. I've always, at least lately, been able to connect my Zunes to the Zune software, I just haven't always been able to sync DRM music downloaded from the subscription service (do you have the subscription service?) with my Zune or browse the Marketplace until I discovered my "fix".