Battery drain while in sleep mode (Windows 10)

Thanks for the reply. I did what you asked and it said the minimum processor state was set to high and the display brightness setting was set to high. Could the minimum processor state being set to high be the problem??

Thanks

Hi Kevin,

Thanks for posting your query on Microsoft community.

We understand the inconvenience caused and we will try our best to resolve the issue.

This issue might occur if some of the power setting got corrupted.

I suggest you to run the Power troubleshooter and check if it resolves the issue. 

Follow the below steps:

1) Press Windows + X keys on the keyboard and select Control Panel.

2) Type Troubleshooting in the search bar on the Control Panel.

3) Click on View allon the left navigation pane. Click on Power.

4) Click on Advanced on the power troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

5) Click on Next and follow onscreen instruction complete the Power troubleshooter.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

This is my second Surface - the first was replaced because of battery issues but this one is just as bad.  If I leave it unplugged ad in sleep mode it drains the battery.  I've looked on line and it seems like EVERYONE is having this problem.  Isn't there a fix Microsoft??

Hi Renaud,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if there is change in power management settings.

To assist you better, please provide the information:

What is the make and model of the Computer?

Refer to the below methods and check if it helps.

Method 1: I would suggest you to run the Power troubleshooter and check if it helps.

1. Click on search box next to Start Menu.
2. Type “Troubleshooting” without the quotes and click on Troubleshooting.
3. Then click on View All on the left panel of the Screen.
4. Click on Power.
5. Click on Next and follow the prompts to run the troubleshooter.

If the issues still persist, refer to the below Method.

Method 2: Try to create a new power plan and check if the issue occurring or not.

1. Type "Power Options" without the quotes in Search box which next to the Start Menu and click on it.
2. Click on create a power plan. 

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

I recently purchased a Surface Pro 4 laptop (Windows 10).

Whenever I keep my laptop in sleep mode for a few hours, it drains my laptop battery.

I use my Surface pro 4 for business and I need the sleep mode to by operational.

I hope Microsoft will solve this issue soon.

Thank you.