Battery drain while in sleep mode (Windows 10)

Anonymous
2016-01-19T04:18:18+00:00

Hello

I have an Asus GL551. It original had Windows 8.1 on it but I upgraded to Windows 10 a few months ago. Ever since it has been running Windows 10 the battery will drain completely within 10-12 hours while in sleep mode. When it had Windows 8.1 this was not an issue. There would still be plenty of battery power even after a few days of not being used and in sleep mode. 

I suspect that is is coming out of sleep mode periodically and draining the battery. Just the other day I had been watching a YouTube video. When It finished I closed the lid of the laptop putting it to sleep. About two hours later, with the lid closed the laptop started playing the Youtube video all by itself. I had not touched the computer and the lid was still closed.

Any ideas?

Thanks

Kevin

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2015-12-11T22:20:45+00:00

    I've had the "exact" same issue on my Surface 3.

    There's a couple new options in the settings that I'm messing with today to try and fix.

    I changed these:

    [SettingsApp->System->Power & Sleep]

      "Save me power when Cortana knows I'm away":  On

      "On battery power, stay connected to Wi-Fi while asleep":  Unchecked

    I also suspect having "Hey Cortana" enabled is causing some battery drain, but I'm not ready to disable it yet.

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  2. Anonymous
    2015-11-12T01:22:36+00:00

    I looked at your ad about your battery diying on windows 10.   cause  I am having the same problem.  never done this before until windows 10.  and things freezing up on it.    I don't think windows is good as they say.  started out good.

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  3. Anonymous
    2015-10-24T23:53:37+00:00

    Hi Lori,

    Thanks for posting your query on Microsoft Community.

    This may be arise if you did not configured the power settings properly.

    I suggest you to run the Power troubleshooter and check if it resolves the issue. 

    1) Press Windows + X keys on the keyboard and select Control Panel.

    2) Type Troubleshooting in the search bar on the Control Panel.

    3) Click on View allon the left navigation pane. Click on Power.

    4) Click on Advanced on the power troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

    5) Click on Next and follow onscreen instruction complete the Power troubleshooter.

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

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  4. Anonymous
    2015-10-12T01:16:20+00:00

    Hi,

    Thank you for posting on Microsoft Community.

    This issue can be caused due to power settings.

    I would suggest you to provide us some information to help you better.

    1. Did you make any changes on to your computer prior to this issue?

    2. What is the make and model of your computer?

    I would suggest you to follow the methods given below and check.

    Method 1: I would suggest you to run the Power troubleshooterand check if it helps.

    a)    Press the ‘Windows + X’ key on the keyboard and select Control Panel.

    b)    Type troubleshooter in the search box and then press enter.

    c)    Select Troubleshooting. Click on view all and select Power.

    d)   Click next and follow the on-screen instructions.

    If issue didn’t get resolve try method 2.

    Method 2: I would suggest you to restore default settings of power plan and check if it helps.

    5. Press Windows + X, and select the option Control Panel (Classic View).

    6. Click on the Power Options icon.

    7. Click on Change plan settings.

    8. Select the option “Restore default settings for this plan”.

    If issue still persists try method 3.

    Method 3: Create a power plan

    6. Type Power in search box

    7. Select "Choose a Power Plan"

    8. Click where it says "Create a power plan" in the area on the left side of the Power options window.

    9. Select a power plan to start with such as "Balanced" or "High performance" and then click "Next."

    10. Select a number of minutes you want both the display and the computer sleep mode, and then click "Create."

    You can refer to the article given below.

    Power plans: frequently asked questions. Refer to the section “Can I create a power plan?

    http://windows.microsoft.com/en-IN/windows-8/power-plans-faq

    (Applies to Windows 10)

    Keep us informed if the issue is resolved. We are glad to help you further.

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  5. Anonymous
    2015-09-23T11:57:13+00:00

    No it didn't work. The battery still drains when i turn it off. The PC was very hot.

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