Same problem W10, advice from the Outlook email to install the KB update.
Didn't read the system requirements, did you!
I just posted this elsewhere:
| Users who install the patch on Windows 10 may find that the program crashes soon after start. This will only happen if the user is automatically<br> signed in on program start, or attempts to sign in later. Some users have found that they can prevent this crash by running the program in Windows 8 compatibility mode: <br><br><br><br><ol><br><ol><br> <br><li><br><span>Install the patch when no programs are running. The program may open and crash - if it doesn't, close it down and wait a few minutes.<br><br></span> </li><li><br><span>Reboot the computer. <br><br></span> </li><li><br><span>Open File Explorer (Windows key + E) and navigate to<br><br><br></span><span style="font-weight:bold">C:\Program Files (x86)\Windows Live\Mail</span><span>*<br><br>and open the folder.<br><br></span> </li><li><br><span>Right-click on </span><span style="font-weight:bold">wlmail.exe</span><span> and select<br></span><span style="font-style:italic">Properties</span><span>. On the<br></span><span style="font-style:italic">Compatibility</span><span> tab, select<br></span><span style="font-style:italic">Run this program in compatibility mode for</span><span> > Windows 8. <br><br></span></li><li><br><span>Click </span><span style="font-style:italic">Apply</span><span> and<br></span><span style="font-style:italic">OK</span><span>, then launch Windows Live Mail and test.<br></span></li></ol><br></ol><br><br><br><br><br> <br><br><br>* Assuming you have a 64-bit system. If yours is a 32-bit system, leave out ' (x86)' from the file path. |
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