Universal mobile keyboard won't work

Anonymous
2015-12-25T13:48:16+00:00

The keyboard works fine while plugged in charging but as soon as it is unplugged to actually be mobile, like its name would suggest, it won't turn on. Even manually using the power/pair button on the side doesn't work. Am I missing something or does it sound like it's definitely broken?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2018-03-01T00:58:30+00:00

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  2. Anonymous
    2018-11-02T10:57:33+00:00

    I have run into the same situation. But I have found a new way to use the universal mobile keyboard. You can use a mobile power bank instead of plugging into the computer.

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  3. Anonymous
    2017-01-01T17:12:59+00:00

    I will try them via Facebook, thank you for that advice.

    As for the keyboard keys, you can just change the keyboard layout on whichever device you are using. Is it on an Android phone, iPhone or Windows PC?

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  4. Anonymous
    2015-12-25T19:42:09+00:00

    I purchased my wife this for christmas and already had it charged overnight. When we went to use it we came across the same problem. It Wouldn't turn on unless it was plugged in and once unplugged it would turn off. I charged for an hour more and I still didn't work. I'm highly disappointed this happened on Christmas of all times.

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