Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2015-12-02T15:20:02+00:00

    Hello, I'm back. I haven't been able to get back to this stuff, been very bogged  down  in several things, and don't expect to be abele to  get back to it until maybe next week.

    However, I have come up with a seemingly critical question:

    We have been talking of me going up to Win 10  and then being able to go back to Win 8.1,  and using my Win 8 key to then activate Win 8.1. You mentioned that the key would already be set in the bios, and the installation would simply pick it up.

    OK. Here is something I remembered I read a little while back, and I don't know all the details of it. I don't know where I read that. It was fine by me to get a new Win 10  key, but now I see how it might block  one from going back to Win 8.

    What I read said that when you go up to Win 10, at least  for the free upgrade for those with Win 8, Win 10 will reset your key to a new key for Win 10.  

    If that is so, that sounds like it is resetting it in the bios. Thus, it would not be a Win 8 key in the bios anymore, it would be a Win 10 key, and I have to think a Win 10 key will not activate a Win 8 install. And, if I put in my original Win 8 key, it will not be accepted because the machine will not be able to match it -- that key was for this machine only, it knows it by seeing it in the bios, as you said.

    Is this all so? And if so, will installing Win 10 specifically prevent me from going back to Win 8.1?!

    You have been doing this across  several machines. Have you actually gone back to Win 8.1 and used the old Win 8.1 key for activation, a machine-specific key not a retail  general key? Were you using a machine with Win 8 on it originally, and thus the install was picking up the key out of bios? What  I read specifically said Win 10 would reset to a new Win 10 key.

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  2. Anonymous
    2015-11-28T18:42:59+00:00

    Hi,

    In case you're interested, I just received an email from Fry's that has a 1TB 3.5" HDD for $38... http://www.frys.com/product/5478279?site=40premailnp112815

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  3. Anonymous
    2015-11-28T02:43:38+00:00

    Hi,

    I think the ImageBurn might be a little tricky to use... I think the review mentioned that..

    There is another similar program ISOBurn that wasn't mentioned in the review...

    You can kind of think of a ISO as a photograph of a CD\DVD... Like a photograph, it needs to be Printed to be of much use, other than simply viewing it on the computer..

    If not "Printed"... it is just a copy of the photograph...

    For the Control Panel thing... Click the "View By" on the upper right of Control Panel and select "Small Icons"... You should then see a Icon for "Programs and Features"

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  4. Anonymous
    2015-11-28T00:39:50+00:00

    Oh, great, those possibilities on the burn software list will be good to check out, will probably do so tomorrow. Thanks.

    So, an ISO can never boot, even when the sole item on an external drive. OK. On Mac, they use .dmg (disk image) for the same thing, and you simply burn the dmg and it will boot. Not the same on Windows. But I couldn't tell that the correct things was.

    Seems to me I saw ImageBurn when I eventually ended up with Express Burn. I don't remember why I didn't use ImageBurn. I think I had read a lot of good things about it, but there was some issue with actually getting it and using it, can't remember what the issue was. Seems there was something very complicated about trying to use it. Or there was supposed to be a free version, but  couldn't find the free version, or something like that.

    Following your thread to the location of Express Burn, I can't. I don't have AllControlPanelItems! And I don't otherwise find it anywhere in Control Panels, definitely not under Uninstall a Program:

    Mine is at:

    C/Program Files (x86)/NIH Software-ExpressBurn 4.92/ExpressBurn 4.92/ExpressBurn_v4-92.exe

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