Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2015-11-27T19:43:19+00:00

    Hi,

    Sometimes Nero can be a bit confusing... it will do a lot of things but it is sometimes difficult to figure out how to make it work...

    A lot of times I recommend ImgBurrn for people that need a free program they may only use once... The name points out the reason...

    But there are some others... Here is a link for some reviews..

    http://www.techradar.com/us/news/software/applications/best-free-dvd-burning-software-1141938

    The three that would get my attention are ImgBurn, BurnAware Free, and CD Burner XP... I'm not really sure which one I would use... Maybe CD BurnerXP...

    I used that for awhile years ago when there were not as many options...

    I use mainly use Nero now, but mostly because it was included as part of a larger package...

    BTW.. The difference between a DATA Burn and a IMAGE Burn is that a Data burn burns the file as a file... An Image Burn Unpacks the image before it gets burned...

    If it is not unpacked it is basically useless as a boot device..

    Also... I installed the NCH Express Burn to see where it ended up...

    It is listed in  Control Panel\All Control Panel Items\Programs and Features as "ExpressBurn"

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  2. Anonymous
    2015-11-27T19:08:43+00:00

    I just burned according to your instructions and it now boots fine. This should work fine if Imaging fails for some reason.

    I see it also is usable as a repair disk - god to know and have.

    Gotta run now. Will look at these various to things when I can.

    Thanks. This gives me a minimum way to get back to 8.1 after going up to Win 10. Image would be better so I don;t have to reinstall anything all over again, but this keeps me from being stuck with no options. Now I finally have something, at least.

    Oh, it boots in UEFI mode, no need to change to Legacy.

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  3. Anonymous
    2015-11-27T18:33:23+00:00

    OK, in Nero, use that. Mine says:

    "Disc Image or Save Project

    Record a disk from disk image previously burned onto the hard drive."

    That bit about "previously burned onto the hard drive" threw me.

    OK, I'll try that. I guess this is going to do something different than a data burn, probably pick up some invisible files too.

    Fine by me if the install simply picks u the key -- yes, that is what it did when I first upgraded to 8.1. But the directions with the download specifically said to have my key on had for the install. Ether way will work for me.

    Thanks. Will let you know when I test it - but can't do it now, have to run out for a while.

    Meanwhile, do you know of any decent free burning software? I ran into some issue in the past where Nero would not burn some things, that's why I got the NIH Express Burn.

    It is not in my list on the Uninstall panel under any name. It is in Program Files X86 folder on the C drive, in a folder called NIH Software, and then in a folder named Express Burn, and the app file is named expressburn4-92.exe.

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  4. Anonymous
    2015-11-27T18:07:27+00:00

    Hi,

    My Thanksgiving wasn't too bad... Came across several bad accidents on the way to visit relatives... Fortunately, I had no problems...

    Hope your's was nice as well...

    BTW... Newegg has a 1TB SATA HDD for $40 today...

    As far as your ISO... It will be Win 8.1... You should be able to install it directly if ever needed... It won't accept the key you recovered from your machine, bit it SHOULD read the same key from the computer's BIOS during the install.. That is the way it is supposed to work... You should never even be asked for a key...

    The same applies if you upgrade Win 8 to 8.1 by running the ISO or DVD from within Win 8... It will (should) automatically use the Win 8 key...

    You should be able to burn the ISO with Nero Express...

    Click on the "Image, Project, Copy" button at the bottom and then "Disk Image or Project"

    To uninstall the NCH, look in Control Panel... Programs and Features...

    It might be under something other than NCH... may the actual program name.

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