Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-10-02T13:48:59+00:00

    I have the 3 cumulative updates in my system but it has not self-corrected... I still can't click on the Location button.

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  2. Anonymous
    2015-10-02T13:44:53+00:00

    All the bad BHOs are gone... I'm so happy. As a newbie to this, you made it sound so easy... Love what you did... YOU ARE THE BEST.......... a thousand thanks to you.

    Here is the picture of the BHO under the one you told me to delete....

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  3. Anonymous
    2015-10-02T13:23:18+00:00

    I love what you did... the first BHO is gone..

    Thank you so much....

    I'm excited for the deletion of the 2nd BHO...

    Your the greatest....

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  4. Anonymous
    2015-10-01T21:49:22+00:00

    On the issue of your inoperable Location button in Action center & its inoperable controls at... "START, Settings, Privacy, Location" ...there was a fix for that in Win 8.1 - but it can't be done in Win 10. Still looking for another way.

    But I wonder, has it self-corrected with the latest MS Cumulative Update (KB3093266), which seems to have done a lot...

    Check whether you got it at...  "R-Clk START, Programs & Features, View Installed Updates".

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  5. Anonymous
    2015-09-30T06:14:32+00:00

    (1) Open RegEdit, get to top, & Find "{7C260B4B-F7A0-40B5-B403-BEFCDC6A4C3B}"

         Should get to search result #1...

    1.

    (1.1) R-Clk "{7C260B4B..." in blue in left pane, & select "Delete".

    (2) Find Next, & Find Next again. This goes to Search result #3...

    3.

    (2.1) R-Clk each key in turn that begins "TS..." in the left pane, & select "Delete".

            This will eliminate both search result #2 & #3.

            Scroll the left pane down. If there is a 3rd "TS..." key there - delete it too.

    (3) Find Next to get to search result 4...

    4.

    (3.1) R-Clk "{7C260B4B..." in blue in left pane, & select "Delete".

    (3.2) Find Next may find search result #4.1 - it mentions "LastKey".

            If so, let it alone. It is a system key that will self-adjust, as explained before.

    4.1

    (4) Find Next to get search result #5...

    5.

    (4.1) R-Clk "{7C260B4B..." in blue in left pane, & select "Delete".

    (5) Find Next to get to search result #6. But it may already be gone.

    6.

    (5.1) If there, scroll the left pane down to expose all keys that begin "TS...".

            R-Clk each in turn in the left pane (that begins "TS"), & select "Delete".

            This will rid you of both search result #6 & #7.

    (6) Find Next to get to search result #8.

    8.

    (6.1) R-Clk "{7C260B4B..." in blue in left pane, & select "Delete".

            What is that BHO ({B4F3A835...) under it? Maybe click it, & post a picture. Do not delete.

    (7) Find Next likely will not find search result #9.

    9.

    (7.1) But, if so - R-Clk "{7C260B4B..." in blue in left pane, & select "Delete".

    That's it for BHO "{7C260B4B...". Has it disappeared from IE 11? If not, reboot & look again.

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