Side by side configuration is incorrect

Anonymous
2015-08-06T16:50:47+00:00

WINDOWS 10 Pro error The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more detail.

I am getting the error "

"WINDOWS 10 error The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more detail." for every application that i try to launch.

I can't Install Quick Time App

Please help 

***Post moved by the moderator to the appropriate forum category.***

*Modified title for accuracy*

*Original title: "WINDOWS 10 error The application has failed to start because the side by side configuration is incorrect.*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-08-09T20:24:51+00:00

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I apologies for the delay in reply. I will certainly help you with this.

This error may happen due to system file corruption or Visual C++ redistributable package corruption. I suggest you to follow the below given methods:

Method 1:

Kindly download and install Microsoft Visual C++ 2013 Redistributable Packagefrom below given link and check if it helps:

Visual C++ Redistributable Packages for Visual Studio 2013

http://www.microsoft.com/en-in/download/details.aspx?id=40784

Method 2:

I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

  • Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
  • In Command prompt type sfc/scannow and press enter.
  • Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps: 

  • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  • In command prompt, type the following commands and press Enter after each command:

                DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

  • Close the command prompt and restart the PC and check if it works.

Hope this information helps. Please post back with the results, we will be glad to assist you further.

Thank you.

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Anonymous
2016-08-25T01:24:13+00:00

The problem was corrupted Google Chrome, my default browser.  I deleted the program and installed a new one.  It works now.

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  1. Anonymous
    2015-08-09T21:27:13+00:00

    Not helpful -- what if you DO have corrupted files?

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  2. Anonymous
    2016-03-25T15:56:54+00:00

    Microsoft Visual C++ 2005, 2008, 2010, and 2013 have been installed.

    Corrupted files have been repaired by RestoreHealth.

    However, the side by side configuration error still appears. 

    What else can I do? Thanks in advance.

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  3. Anonymous
    2015-08-09T21:24:37+00:00

    Same error as the original poster.

    Totally clean install on a 2.5 y/o laptop running Windows 8.1 . . . because I wanted to see it first.

    I cannot do anything with Settings because the window pops up and flashes away.

    Here is my command-line run of SFC:  a 3MB log . . . . 

    I will NOT upgrade with these kinds of results in a clean install.

    ************Begin Command Prompt Capture

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some

    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For

    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not

    supported in offline servicing scenarios.

    C:\Windows\system32>cd..

    C:\Windows>cd Logs

    C:\Windows\Logs>cd CBS

    C:\Windows\Logs\CBS>dir *.log

     Volume in drive C is Jax

     Volume Serial Number is D8F3-9A22

     Directory of C:\Windows\Logs\CBS

    08/09/2015  02:15 PM         3,872,186 CBS.log

    08/09/2015  01:16 PM        18,767,374 CbsPersist_20150809205237.log

                   2 File(s)     22,639,560 bytes

                   0 Dir(s)  429,048,328,192 bytes free

    ************End Command Prompt Capture

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