Side by side configuration is incorrect

Anonymous

WINDOWS 10 Pro error The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more detail.

I am getting the error "

"WINDOWS 10 error The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more detail." for every application that i try to launch.

I can't Install Quick Time App

Please help

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*Modified title for accuracy*

*Original title: "WINDOWS 10 error The application has failed to start because the side by side configuration is incorrect.*

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Anonymous

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I apologies for the delay in reply. I will certainly help you with this.

This error may happen due to system file corruption or Visual C++ redistributable package corruption. I suggest you to follow the below given methods:

Method 1:

Kindly download and install Microsoft Visual C++ 2013 Redistributable Packagefrom below given link and check if it helps:

Visual C++ Redistributable Packages for Visual Studio 2013

http://www.microsoft.com/en-in/download/details.aspx?id=40784

Method 2:

I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
In Command prompt type sfc/scannow and press enter.
Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Close the command prompt and restart the PC and check if it works.

Hope this information helps. Please post back with the results, we will be glad to assist you further.

Thank you.

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Answer accepted by question author

Anonymous

The problem was corrupted Google Chrome, my default browser. I deleted the program and installed a new one. It works now.

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196 additional answers

Anonymous

2015-09-25T05:37:10+00:00

Hi Shirley,

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

I suggest you to create a Windows 10 installation Disc and perform a repair on the computer. To create a please find the below link:

http://www.microsoft.com/en-us/software-download/windows10

To know how to create a disc, please follow the below link:

http://answers.microsoft.com/en-us/windows/forum/windows\_10-windows\_install/windows-10-manual-upgrade-installation/8cb20cea-4d1c-4c1e-996c-b248493d10e8?tm=1438499976622

Method 1:

To perform a Repair on the computer, Please follow the below steps:

a. Insert the installation DVD or USB and boot Windows 10 from it.

b. In the ‘Windows setup’ page select the ‘language to install’,‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c. Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d. Click on **‘Advanced options’and select‘Automatic Repair’**and select the operating system.

Method 2:

If the issue persists, you may perform a check disk and check if that helps.

a. Insert the installation DVD or USB and boot Windows 8 from it.

b. In the ‘Windows setup’ page select the ‘language to install’,‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c. Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d. Click on **‘Advanced options’**and click on command prompt.

e. Run the following command from the command prompt and press enter.

chkdsk /f /r X:( drive letter)

e. Press Y when you are prompted to check the disk the next time that the system restarts.

f. Restart the computer.

Important: When you run the check disk, there are chances of losing data so you can take a backup before running check disk.

Hope this information is helpful. Please post in case you have any further issues, I will be glad to help you further.

Thank you.
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Anonymous

2015-09-02T12:10:27+00:00
The second method solved the issue in my computer. SFC found some corrupted files and fixed them. I can now open my desktop applications as before the upgrade.

For the record: I upgraded from Windows 8.1 to 10 and the list of applications that I found affected by this error were the following:
- Adobe Acrobat Reader
- TexMaker
- MP3Tag
In all cases, starting them with administrative privileges was also solving the issue, although not in a very clean way.
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Anonymous

2015-09-23T20:20:58+00:00

did all this did not help, tech support on phone had to esculate to next level to fix sept 25th. we shall see. Exactly why I don't usually install new system 2 yrs to work out the bugs.
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