Windows 8.1 update fails.

Here are the files on OneDrive.

http://1drv.ms/1I0D2ja

Please note, they are much smaller now. What I do not understand is that some files are still the same on the PC as before the reinstallation, though I did not use the Upgrade choice. The Custom choice also said that the settings and some files will not be changed. I think some of the stuff of before the reinstallation is on the PC but cannot be accessed.

I also think that my suggestion to delete the partitions would help to clean install W 8 and then go from there as painful this might be.

Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32 and press the ENTERkey. Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone fresh copies of your System and Application logs (two files) from your Event Viewer to your One Drive and post a link here. You can remove the earlier copies of the logs from your OneDrive.

To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

Thanks Gerry,

I took the plunge and installed W 8 from the DVD. The installation ran fine but the first time I got into the system, the display driver had difficulties. I downloaded the latest, installed it, and that solved it.

However, the Windows Update is still not working. When it checks for updates, it says the update needs to be installed. Doing this closes the window, and then coming back with the infamous 800F0922 error.

Tried to fix it. It says it was fixed but the update still does not work. I also went to PC settings where it asks to trust the PC, went through this, no help at all. It still demands to trust the PC. 

I never had such a mess on hand! I also ran sfc as admin.: Windows Resource Protection did not find any integrity violations.

The paragraph right below is in strikethrough because I think I have the solution. Look beyond.

I am thinking of redoing the installation. But before I am doing it I think of formatting the whole hard disk, and then install W 8 again from scratch. That way I can be sure that everything is clean and installed, including Windows Update. I'd like your opinion.

I will do a new inst. Within "custom" choosing drive, and delete the partitions. Windows 8 will install then correctly. The drive is formatted anyway.

I did a reinstallation on my laptop more than 3 weeks ago. No such problems occurred with that installation (no formatting).

Note: I will be very busy the next two days, so I maybe a bit slow replying.

1) What indicates a file corruption on C: drive going beyond Windows Update? I am asking this because, the system otherwise runs well, all application are working normally.

The inability to run System File Checker and the results revealed in the DISM log. As I said the next stage is to reinstall Windows.

2) Why not installing those 4 programs? Is there a issue with each one of them?

This is a symptom of a damaged system.

Gerry,

Thanks for your reply. Before I go into something new I found, please let me ask a couple of questions:

1. What indicates a file corruption on C: drive going beyond Windows Update? I am asking this because, the system otherwise runs well, all application are working normally.
2. Why not installing those 4 programs? Is there a issue with each one of them? I have them on a another PC, and there is no issue, though I have to say that I reinstalled W 8 and then W 8.1 some weeks ago.

I now have found a site that offers a W 8.1 Pro ISO file for free and it appears to be genuine, about just 4 GB. They also offered a link to the MS Store where a tool can be downloaded to make a USB stick bootable and copying the ISO file on the stick. The question is not yet clear what License  I can enter. The one from the W 8 Pro DVD. Will see what happens. I restarted the PC with the USB stick plugged in and it came right away to start screen of the W 8.1. Pro installation. I stopped that, of course, because I have to make other preparations yet.

I'll come back to tell what happened.