Thank you guys. Worked for me too. After removing IE11, rebooting, disk cleanup I found that IE 9 and 10 had to be installed before I could install IE11. Upon doing both of those IE11 installed without problems and now I it's up to date with no new updates available.
KB3038314 Fails to Install get the error 80092004.
KB3038314 which was recently deployed by Windows update refuses to install. This is a 64 bit Win 7 Pro machine running IE 11. I've tried both the Windows Update web install method and downloading the update separately and both methods fail. The update is part of MS15-032 released on April 14 (Patch Tuesday). Has anyone else experienced this issue and found a solution? After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error. I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling. Any advice would be much appreciated. Thanks!
Windows for home | Previous Windows versions | Windows update
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Anonymous
2015-05-06T23:13:38+00:00 -
Anonymous
2015-05-06T18:27:03+00:00 Wow -------IT Worked !!
Thanks Tim Birming and BrennanG --- I really wish I had checked what version of IE 11 is downloading now -- I suspect that people who had success with the offline installer may have had a previous version before MS updated it.
I just uninstalled IE 11, restart, then did a thorough disk clean up (as BrenanG suggests) and rechecked for updates, installed IE 11, restart, then checked again and the updates all installed including Kb3038314.
Just in time for next Tuesday !
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Anonymous
2015-05-06T16:01:48+00:00 same here will not download KB3038314 Fails to Install get the error 80092004. .Now I got to many failed updates .Hope microsoft come up with a fix for this update
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Anonymous
2015-05-06T08:44:21+00:00 I think MS has fixed the issue. I had set up a VM last week to check for the problem. I ran all updates to the point where only KB3038314 was left and it failed.
Now here's the interesting part:
Restoring the VM to the point before I try to install KB3038314 and installing it results in a failed attempt (today).
Restoring the VM to the point before I Install IE11, installing IE11, searching for updates and installing KB3038314 succeeds. So it seems that the problematic KB3038314 for IE11 update which was previously incorporated into the the IE11 installer has been cut out, so that the "standalone" update now works.
So basically KB3038314 hasn't been fixed but the installer for IE11. And since Brennan observed the same by uninstalling/reinstalling IE11 I assume that this also works.
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Anonymous
2015-05-06T02:30:48+00:00 Believe me, I tried them as they popped up in this thread. I had pages of failed KB3038314 installs before I reinstalled windows again. They did not work for me. Thank you for supplying a possible fix for some though. As reported across the net, it will install on some systems and won't on others.
I still think this runs deeper than KB3038314, as I am down to that update as the only available update. But then I run disk cleanup on my windows drive then select "clean up system files" and select windows update cleanup. After that is done KB3021952 reappears and installs successfully again.
I'm sorry but cleaning out the windows update files should not make an update reappear and install again over and over. This points to an issue that has obviously been around well before KB3038314 as KB3021952 was released 2/10/15. So that means that for over two months a Cumulative Security Update has been falsely saying it is installing on peoples computers. There is no way that this is actually even installed if it can be "removed" by deleting old windows update files from a folder.
Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3021952)
Download size: 5.2 MB
And not only that, I went as far as disabling WU and renaming C:\Windows\SoftwareDistribution, then re-enabling WU. Then I used a very useful compare utility on the two folders. I found this C:\Windows\SoftwareDistribution.old\SelfUpdate\Handler\WuSetupV.exe and many other extras, but this particular file is associated with a virus and is not present after WU resets the SoftwareDistribution folder. But again, after all that it shows only KB308314, and then after windows update cleanup KB3021952 shows up again and installs "successfully". Something is very wrong here.
Basically the further down the rabbit hole I go, the more I start to wonder about the integrity and security of my OS.
Also this is very much still present. KB3021952 still returns after clean up and reinstalls successfully.