Unable to uninstall update KB2952664

Anonymous
2015-03-05T09:13:21+00:00

My Win 7 64bit laptop recently installed update KB2952664, which sent everything to a grinding halt. Through a combination of research and spending a whole weekend uninstalling different updates I pinned down the problem to this update.

I can uninstall the update, which brings the laptop back to life, but it immediately shows up again in the installed updates panel. If I restart the laptop after uninstalling the update the problem immediately returns.

Why is the update magically reappearing and how do I remove it for good?

Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-07-15T00:43:13+00:00

    KB2952664 always come back on list's Windows Update.

    It can't permanant hide.

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  2. Anonymous
    2015-07-13T00:10:14+00:00

    Try the following commands:

    %SystemRoot%\system32\WindowsPowerShell\v1.0\powershell.exe

    Get-HotFix -id KB2952664,KB2990214,KB3021917,KB3022345,KB3035583,KB2976978,KB3044374

    wusa.exe /norestart /uninstall /kb:2952664

    wusa.exe /norestart /uninstall /kb:2990214

    wusa.exe /norestart /uninstall /kb:3021917

    wusa.exe /norestart /uninstall /kb:3022345

    wusa.exe /norestart /uninstall /kb:3035583

    wusa.exe /norestart /uninstall /kb:2976978 (Windows 8.1)

    wusa.exe /norestart /uninstall /kb:3044374 (Windows 8.1)

    dism /online /get-packages | findstr KB2952664

    dism /online /remove-package /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3

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  3. Anonymous
    2015-07-12T21:59:39+00:00

        • I am having the same problem. Can anyone come up with a way to get rid of this bad update so that the new clean update can be installed? [26 June]

        • I can follow almost all of your reply but not the very intricate parts. I don't have the choices you mention, since I CANNOT uninstall this update. [08 July]

        • I am not clear on all of this...This update has been causing me trouble for several months...I have tried hiding the update. That keeps things clean but it's not the cure...[09 July]

        • An error has occurred. Not all of the updates were successfully uninstalled. [11 July]

        • I don't do coding on this PC so I have no idea how to disable activeXfiltering. I don't have a big problem on  my computer. I can try to use another computer to find the good update. [12 July]

    @NJLearner: To avoid confusion & duplication of effort, please post any/all further follow-up in replies to your own, new thread => http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/unable-to-uninstall-kb2952664/0285127c-03f7-4454-9e95-5ca4c3762f5e (16 June &ff)

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  4. Anonymous
    2015-07-12T15:23:41+00:00

    You should use IE.

    You can check if you have enabled ActiveX filtering, if yes - try to disable it.

    You can try to reset IE configuration to default in options in last tab (RESET).

    This site can be opened also in very old IE8.

    If you still see only empty page, I am afraid, that you have a bigger problem in your computer,

    that we think to this point.

    If everything fails, can you try to use another PC and take downloaded update back to your PC?

    I don't do coding on this PC so I have no idea how to disable activeXfiltering. I don't have a big problem on  my computer. I can try to use another computer to find the good update.

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  5. Anonymous
    2015-07-12T15:00:06+00:00

    You should use IE.

    You can check if you have enabled ActiveX filtering, if yes - try to disable it.

    You can try to reset IE configuration to default in options in last tab (RESET).

    This site can be opened also in very old IE8.

    If you still see only empty page, I am afraid, that you have a bigger problem in your computer,

    that we think to this point.

    If everything fails, can you try to use another PC and take downloaded update back to your PC?

    Was this answer helpful?

    0 comments