KB3033929 fails to install and cause a minor "infinite" loop

Anonymous
2015-03-11T13:12:48+00:00

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:  

  • A reboot is necessary before package KB3033929 can be changed to the Installed state.
  • Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
  • Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
  • Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-03-13T02:53:13+00:00

    @Shodan2k only! =>

    1. What is the full name of your installed anti-virus application or security suite and when (approx. date) does your current subscription expire? What anti-spyware applications (other than Defender) are installed? What third-party firewall (if any)?
    2. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?
    3. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

    **<EDIT>**4. Is GNU GRUB boot loader installed?

    </EDIT>

    1. Avast Free Antivirus version 2015.10.2.2214 which expire 3/5/2016. Malwarebytes Anti-Malware (Free) 2.0.4.1028 (doesn't run in the background). No firewall other than Windows.
    2. No! I have never used any McAfee product and the last time I used a Symantec product (Ghost) I was running Windows 2000 Professional :-)
    3. Clean Windows 7 x64 SP1 install with an ISO from Digital River. No bloatware here.
    4. I only use Windows 7 so I have no use for a boot loader and I have not installed any.

    I tried installing a standalone version of the update with all non-essential programs closed. Same result :(

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  2. Anonymous
    2015-03-13T01:57:09+00:00

    Lex,

    If I were you, I would grab your Windows installation disk, restore the windows boot and try installing the update again.   Chances are that will work, and then you can re-install Grub.   I did that today, and it took me about an hour, all in.

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  3. Anonymous
    2015-03-13T01:07:17+00:00

    Here is what I learned from my own experience, and the experience reported by others on this thread.  The problem occurs when booting into Windows from Grub on a different drive than the one where Windows is installed.

    • Booting from a Windows boot on the same drive worked.
    • Booting from a Windows boot on another drive worked.
    • Booting from a Grub boot on the same drive worked.
    • Booting from a Grub boot on a different drive did n ot work.

    In the past I discovered that Windows Backup has problems under the same combination of circumstances.   Its possible that both problems stem from the same cause.

    Booting from a Grub boot on the same drive doesn't work for me. I'm using a 960GB SSD.

    When will this be fixed? It's really starting to become annoying.

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  4. Anonymous
    2015-03-13T00:13:54+00:00

    Here is what I learned from my own experience, and the experience reported by others on this thread.  The problem occurs when booting into Windows from Grub on a different drive than the one where Windows is installed.

    • Booting from a Windows boot on the same drive worked.
    • Booting from a Windows boot on another drive worked.
    • Booting from a Grub boot on the same drive worked.
    • Booting from a Grub boot on a different drive did n ot work.

    In the past I discovered that Windows Backup has problems under the same combination of circumstances.   Its possible that both problems stem from the same cause.

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  5. Anonymous
    2015-03-12T21:16:52+00:00

    Thanks much to michaelp52 for his Answer.

    A similar fix is now working for me.   I also have a dual-boot system, using Linux Grub.   I used the Windows install disk to restore the Windows boot, then installed KB3033929 and rebooted.   This time the windows reboot configured the update w/o difficulty.

    I find this strange because I have 3 other machines running dual boot as well, and none of them had any difficulty with the KB3033929 update.

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