KB3033929 fails to install and cause a minor "infinite" loop

Anonymous
2015-03-11T13:12:48+00:00

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:  

  • A reboot is necessary before package KB3033929 can be changed to the Installed state.
  • Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
  • Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
  • Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-08-16T23:24:35+00:00

    Hello!

    I had the same problem with KB3033929 on a Dell Inspiron 1545 notebook running Windows 7 and found a way to solve it.

    Configuration:

    • Host: Dell Inspiron 1545
    • BIOS: A14, latest from 2009, pure BIOS, no UEFI
    • OS: Windows 7 Home Premium 64 bit english
    • HDD: 320 GB (good old motor driven storage device, no SSD :-)
    • Partition table:

      - Partition #1:  40 MB, primary, FAT32, "Dell Utilities", contains realmode tools for hardware diagnostics

      - Partition #2:  15 GB, primary, NTFS,  "Recovery", marked as bootable, contains MS bootmanager, WinRE, Dell recovery software and the Dell factory image of the OS

      - Partition #3: 300 GB, primary, NTFS,  "OS", contains the Windows 7 operating system

      - Partition #4: unused

    Situation:

    • OS has been restored to the Dell factory image (without SP1) from the Dell recovery partition
    • Windows 7 SP1 has been installed manually
    • Windows Update has been configured to install all missing updates for the OS and all other MS products

    Problem:

    • KB3033929 and KB3133977 cannot be installed. During phase 3 of the installation process both updates will be reverted.

    Cause:

    • Windows OS seems to get confused by the existence of the "Dell Utilities" partition
    • the "Dell Utilities" partition must be "not existent" for the OS when running Windows update

    Solution:

    • Delete the "Dell Utilities" partition or at least temporarily delete the partition table entry of the "Dell Utilities" partition

    Example:

    • boot with WinPE 3 from an external storage device; a disk editor is required
    • make a backup copy of the BCD store that resides in the directory "\boot" on partition #2
    • use the disk editor to create a backup of the Master Boot Record located at LBA=0
    • use the disk editor to "hide" the "Dell Utilities" partition. Fill all 16 bytes of the corresponding partition table entry with binary zeroes.
    • run "DISKPART" and enter the command "RESCAN" (without quotes) to force WINPE to recognise the modified partition numbering
    • "EXIT" from "DISKPART"
    • run "BOOTREC /REBUILDBCD" to force the BCD store to use the modified partition numbering required for the boot process of WinRE and the OS
    • reboot the PC with the regular Windows 7 OS
    • run Windows update
    • this time both KB3033929 and KB3133977 should install without problems
    • reboot with WinPE and restore the previously backed up Master Boot Record and the BCD store
    • be happy
    • wait until Microsoft releases another update that makes use of sophisticated partition analysis (SCNR)

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  2. Anonymous
    2016-01-04T16:08:51+00:00

    I had the same problem, but in my case, I only have 1 SSD on my notebook (Asus M50VM).

    So I realize that the partitions on the SSD have 2 bootable flags (don't know why). I entered Ubuntu, removed the bootable flag from the 1st partition (Ubuntu) and rebooted. Even with GRUB loading, I managed to install the update without problems then.

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  3. Anonymous
    2015-10-08T10:39:16+00:00

    I did some investigating and discovered that for me, after checking all the other tips in this and other forums, the PC (Dell Dimension 9100) with this problem is TOO OLD (about 7 years)! It lacks the Data Execution Prevention instruction that is in the newer Intel chips. So this update, a pre-cursor to Windows 10, cannot run.

    My old PC will have to remain at Windows 7 or maybe upgrade to Win 8.1 (which can USE that instruction, but does not REQUIRE IT). But Windows 10 is not possible. So I just "hid" that update and ignore the "get Windows 10" prompts.

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