This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have been getting crashes in the last month after the first program opens following startup. The error is most often PAGE_FAULT_IN_NONPAGED_AREA and sometimes MEMORY_MANAGEMENT. The issue usually does not happen twice in a row. That is, when the computer restarts after crashing, it normally runs smoothly until I shut it down again.
Running memtest for several hours came up clean. chkdsk did not appear to solve anything or reveal any problems. Windows is up to date.
Link to minidump files:
https://onedrive.live.com/redir?resid=D7F4A227A3E09142!112&authkey=!AOijjiTwDLK33ag&ithint=folder%2c
This custom built machine is approx 1.5 years old, problems began 1 month ago.
EDIT: Crashes just started during "normal" operation instead of simply on startup.
New minidump file:
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please run driver verifier (DV) per the instructions in the link below.
Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.
Driver Verifier-- tracking down a mis-behaving driver. Created by ZigZag3143, Co.authored by by JMH3143
Please respond to my last post.
Sorry for the delay and thank you for your help and patience.
System file checker turned up nothing (had to run it twice because I experienced a crash mid check the first time, possibly unrelated?)
Ran Chkdsk
Ran Driver Verifier. The windows loading logo actually finished its animation before crashing this time.
Driver Verifier Dump File:
System Event Log:
Application Event Log:
Updated System Information:
Please respond to my last post.
Navigate to services on your system, locate nVidia Streaming Kernel serviceor something similar, right click on the service and select " disable". Reboot the system**,**then monitor it for a while.
Disabled NvStreamSvc, which is described as "Service for SHEILD Streaming", which I never use anyways.
No reduction in crashes.
I'll try to keep investigating nVidia drivers.
I'd like to also report that I've noticed that if I leave my computer idle for some time, when I come back and wake it up out of sleep mode, it will have crashed and recovered (displaying my desktop and the "windows has recovered" box).
So it's not just on startup.
Just experienced a Memory Management BSOD after startup with PxHlpa64.sys disabled.
Dump File:
Sidenote, is there any software available to me that would allow me to analyze dump files myself?
I would still say that this is likely related to your NVidia Display.
3: kd> !pool fffffa800a2af320
GetPointerFromAddress: unable to read from fffff80003d00100
Pool page fffffa800a2af320 region is Unknown
fffffa800a2af000 size: 160 previous size: 0 (Allocated) Ntfx
fffffa800a2af160 size: 20 previous size: 160 (Free) MmRl
fffffa800a2af180 size: 90 previous size: 20 (Allocated) Vad
fffffa800a2af210 size: 20 previous size: 90 (Allocated) NvLH<== <nvlddmkm.sys> - nVidia videodriver
fffffa800a2af230 size: 20 previous size: 20 (Free) MmRl
fffffa800a2af250 size: c0 previous size: 20 (Allocated) FMsl
*fffffa800a2af310 size: 30 previous size: c0 (Allocated) *MmSi
Pooltag MmSi : Control area security image stubs, Binary : nt!mm
fffffa800a2af340 size: c0 previous size: 30 (Allocated) FMsl
fffffa800a2af400 size: 20 previous size: c0 (Allocated) PcIc<== <unknown> - WDM audio stuff
fffffa800a2af420 size: 60 previous size: 20 (Allocated) NVRM<==Probably related to nVidia too
fffffa800a2af480 size: 150 previous size: 60 (Allocated) File (Protected)
fffffa800a2af5d0 size: 20 previous size: 150 (Allocated) IoCc
fffffa800a2af5f0 size: a0 previous size: 20 (Allocated) Gsem
fffffa800a2af690 size: 160 previous size: a0 (Allocated) Ntfx
fffffa800a2af7f0 size: 10 previous size: 160 (Free) Vadm
fffffa800a2af800 size: 80 previous size: 10 (Allocated) Even (Protected)
fffffa800a2af880 size: 150 previous size: 80 (Allocated) File (Protected)
fffffa800a2af9d0 size: 40 previous size: 150 (Allocated) NSIk
fffffa800a2afa10 size: 20 previous size: 40 (Free) Mmdi
fffffa800a2afa30 size: 90 previous size: 20 (Allocated) Vad
fffffa800a2afac0 size: 90 previous size: 90 (Allocated) Vad
fffffa800a2afb50 size: 50 previous size: 90 (Allocated) VadS
fffffa800a2afba0 size: a0 previous size: 50 (Allocated) Gsem
fffffa800a2afc40 size: 150 previous size: a0 (Allocated) ViSh<== dxgkrnl.sys - Video scheduler
fffffa800a2afd90 size: 90 previous size: 150 (Allocated) Vad
fffffa800a2afe20 size: 30 previous size: 90 (Free) CcWk
fffffa800a2afe50 size: 80 previous size: 30 (Allocated) MmSd
fffffa800a2afed0 size: 60 previous size: 80 (Allocated) Io
fffffa800a2aff30 size: d0 previous size: 60 (Allocated) MmCa
Navigate to services on your system, locate nVidia Streaming Kernel serviceor something similar, right click on the service and select " disable". Reboot the system**,**then monitor it for a while.
If the crashing stops, then you are good to go. If they continue, try older drivers, preferably nothing older than a year.
